January 17, 2025

To: DX NetOps Customers

From: Broadcom’s DX NetOps Product Team

Subject: General Availability Announcement for DX NetOps 24.3.5

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products.

Today, we are pleased to announce that DX NetOps 24.3.5 is now available. For more information, see DX NetOps 24.3 Release Notes.

New Features and Enhancements In This Release

For the complete list of enhancements and new features in this release, see DX NetOps New Features and Enhancements.

For a complete list of certifications and to search for all DX NetOps-certified devices, see the DX NetOps Certification Portal.

Capabilities Available for Early Access for Select DX NetOps Customers

In Early Access, our focus is to validate feature functionality and deployment readiness in a limited set of customer environments prior to the general availability of the feature.

If you are interested in a capability, contact your account representative and request access by creating a case with Broadcom Support at https://support.broadcom.com.

The following capability is available for early access: DX NetOps Topology, a next-generation solution for actionable visualization of large-scale, distributed networks, composed of both traditional and software-defined elements. DX NetOps Topology offers valuable insights along with contextual fault and performance monitoring information, all seamlessly integrated into standard operational workflows.

Issues Resolved In This Release

For more information about the issues that have been resolved in this release, see DX NetOps Resolved Issues.

Upgrading DX NetOps

Streamline and automate an upgrade from a prior version of DX NetOps to the current version using the DX NetOps Upgrade Automation solution, or upgrade DX NetOps manually. For more information about these upgrade options, see Upgrade DX NetOps.

Note: DX NetOps is deprecating support for Red Hat Enterprise Linux (RHEL) 7 effective August 15, 2025. Refer to prior written notification for more information.

Upgrade-Related DX NetOps Support Offerings

The following upgrade-related DX NetOps Support offerings are included in your support maintenance plan:

• Pre-Upgrade Review - Open a Pre-Upgrade Review case with the DX NetOps Support team at https://support.broadcom.com prior to any upgrade, to help ensure that your DX NetOps upgrade is a smooth and successful experience and to prevent production down issues during the upgrade. After you open a case, subject matter experts for each DX NetOps component will review your written upgrade plans in detail. If you do not have a written upgrade plan, the DX NetOps Support and Development team can provide you with a runbook and share best practices, and review your plan after it is complete.

For more information about how to set up a Pre-Upgrade Review with a SME, review the "How to Request a Hot Site and Pre-Upgrade Review for my product deployment/product upgrade?" Knowledge Base article.

• Support Hot Site - Provides the DX NetOps Support team advance notice of your upgrade and makes your upgrade plan easily available should Support need to reference it. Setting up a hot site for your upgrade also alerts the DX NetOps Support and Development team to be on the lookout for any potential severity-upgrade-related issues during your upgrade window. 

Contact your account representative, or have the DX NetOps Support team set up a hot site for your next upgrade by opening a Support case at https://support.broadcom.com.

• DX NetOps Designated Weekend Upgrade Program - The DX NetOps Support and Development teams are staffed during specific hours on pre-scheduled DX NetOps Designated Weekend Upgrade weekend days. Registered DX NetOps Designated Weekend Upgrade Program participants can open upgrade-related Support cases during those hours. The pre-upgrade reviews and hot site setup are mandatory features of the Weekend Upgrade Program.

For more information, see the DX NetOps Designated Weekend Upgrade Program site. 

Download DX NetOps

You can download this release from the My Downloads page on the Broadcom Support Portal.

Additional Resources

For more information about DX NetOps, refer to the DX NetOps solution page.

You can open a Support case at https://support.broadcom.com, or contact Broadcom Support by calling +1-800-225-5224 in the US (refer to the Contact Support page for the local number in your country).

Should you need any assistance in understanding new features, or implementing this latest release, our implementation services partners can help. Please contact your local account representative for more information about how they can help.

To connect, learn, and share with other customers, join and participate in our DX NetOps Community.

For a list of free DX NetOps Education courses, please visit Broadcom Software Academy. We update courses based on functional changes as well as high demand. Courses created from previous releases typically apply to the current release.

End of Service Policy and Reminders

Refer to our End-of-Service and End-of-Life Policy within the Broadcom Maintenance Policy Handbook, and review the Product Lifecycle page on the Broadcom Support Portal.

See the prior written notification that Broadcom has discontinued support for all the components delivered as part of DX NetOps 22.2.x, effective October 31, 2024. 

See the prior written notification that Broadcom will discontinue support for all the components delivered as part of DX NetOps 23.3.x, effective October 31, 2025.

Your success is very important to us, and we look forward to continuing our partnership with you.

Thank you again for your business.

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