Dear valued customer,

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. We are pleased to announce that DX NetOps 25.4.2, which includes NetOps Smarts and NetOps Network Configuration Manager (NCM), is now available.

You can download DX NetOps 25.4.2 from My Downloads on the Broadcom Support Portal.

Enhancements and Resolved Challenges

For the complete list of enhancements and new features in this release, see DX NetOps 25.4 Release Notes, NetOps Smarts 25.4 Release Notes, and NetOps NCM 25.4 Release Notes.

For the list of challenges addressed, see DX NetOps 25.4 Resolved Issues, NetOps Smarts 25.4 Resolved Issues, and NetOps NCM 25.4 Resolved Issues.

Upgrade Information

For important information before you upgrade, see Upgrade DX NetOps. Specific guidance is also provided for Smarts and NetOps NCM, covering preparation steps, upgrade methods, and post-upgrade verification tasks.

Take advantage of the upgrade support benefits that are included in your DX NetOps contract by visiting the DX NetOps Designated Weekend Upgrade Program site.

Product Updates

To receive timely DX NetOps product updates, update your Broadcom Support Portal notification settings:

Go to My Profile, select Notification Settings, search for “Network Observability,” and then toggle the notifications as needed.

End of Service Reminder

Broadcom is discontinuing support for all components delivered as part of DX NetOps 24.3.x, including the Smarts 24.3.x and NCM 24.3.x components, effective October 31, 2026. For more information, see the prior written notification, refer to our End-of-Service and End-of-Life Policy within the Broadcom Maintenance Policy Handbook, and review the Product Lifecycle page on the Broadcom Support Portal.

Additional Information

To connect, learn, and share with peers, join and participate in our DX NetOps Community. Explore the free DX NetOps Education courses and boost your expertise by visiting the Network Observability Software Courses site. To learn more, attend the November 12, 2025 What’s New in Network Observability Fall 2025 webinar.

If you have any questions or require assistance, log into the Broadcom Support Portal to open a case with Broadcom Support. You can also open cases by calling Broadcom Support at +1-800-225-5224 (North America). For the local number in your country or region, visit the Contact Support – Broadcom Software page.

For expert help adopting the latest DX NetOps release, connect with our implementation services partners. To find partners in your area, visit the Professional Services Partner Finder for Broadcom site.

Your success is very important to us, and we look forward to continuing our successful partnership with you. Thank you again for your business.

Sincerely,

The Network Observability Product Team

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