October 30, 2024

To: DX NetOps Customers

From: Broadcom’s DX NetOps Product Team

Subject: General Availability Announcement for DX NetOps 24.3.2

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products.

Today we are pleased to announce that DX NetOps 24.3.2 is now available. For more information, see DX NetOps 24.3 Release Notes.

New Features and Enhancements

For the complete list of enhancements and new features in this release, see DX NetOps New Features and Enhancements.

For a complete list of certifications and to search for all DX NetOps-certified devices, see the DX NetOps Certification Portal.

Capabilities Available for Early Access for Select DX NetOps Customers

In Early Access, our focus is to validate feature functionality and deployment readiness in a limited set of customer environments prior to the general availability of the feature.

If you are interested in a capability, contact your account representative and request access by creating a case with Broadcom Support at https://support.broadcom.com.

The following capabilities are available for Early Access:

• DX NetOps Global Topology is a next-generation, all-in-one network topology solution to empower operations teams. It visualizes and manages large-scale, distributed enterprise networks, catering to both traditional and software-defined environments. This solution offers valuable insights and contextual monitoring information, including performance and fault management, all seamlessly integrated into standard operational workflows.
• We are looking for customers to participate in a pilot program to leverage existing NetOps SNMP data collectors for automated cloud connectivity and performance monitoring, leveraging embedded AppNeta active-monitoring technology with a seamless operational view in NetOps Portal. If you are interested in participating in this program, contact your account representative.
• Adopt the DX NetOps Zero Touch Administration (ZTA) solution to automate the upgrade process, reducing cost while improving efficiency. 

Issues Resolved In This Release

For more information about the issues that have been resolved in this release, see DX NetOps Resolved Issues.

Upgrading DX NetOps

The Upgrade DX NetOps section in the documentation includes the following high-level categories, each containing capability-specific upgrade information:

• Prepare for the Upgrade - Describes the required pre-upgrade tasks.
• Upgrade DX NetOps - Sequentially explains the upgrade process to prevent global synchronization issues. Before upgrading each DX NetOps component, review the installation and system requirements for each DX NetOps component.
• Verify the Upgrade - Describes the required post-upgrade verification tasks to ensure that the upgraded functionality and customizations work as expected.

Upgrade-Related DX NetOps Support Offerings

The following upgrade-related DX NetOps Support offerings are included in your support maintenance plan:

• DX NetOps Designated Weekend Upgrade Program - The DX NetOps Support and Development teams are staffed during specific hours on pre-scheduled DX NetOps Designated Weekend Upgrade weekend days. Registered DX NetOps Designated Weekend Upgrade Program participants can open upgrade-related Support cases during those hours.

For more information, see the DX NetOps Designated Weekend Upgrade Program site. The 2025 dates will be announced soon.

• Pre-Event Review - Once you are registered for the DX NetOps Designated Weekend Upgrade Program, subject matter experts (SMEs) from each DX NetOps component will review your written upgrade plans in detail to help ensure that the upgrade is a smooth and successful experience. If you do not have a written upgrade plan, the DX NetOps Support and Development team can provide you with a runbook and share best practices, and then review your plan once it is complete.

For more information about how to set up a Pre-Event Review with a SME, review the "How to Request a Hot Site and Pre-Upgrade Review for my product deployment/product upgrade?" Knowledge Base article.

• Support Hot Site - Provides the DX NetOps Support team advance notice of your event. Setting up a hot site for your upgrade alerts the DX NetOps Support and Development teams to be on the lookout for any potential severity-upgrade-related issues during the upgrade window. The team also houses your written upgrade plan in the hot site so that they have visibility and access into your upgrade, should you open a severity-upgrade-related Support case.

Contact your account representative, or have the DX NetOps Support team set up a Support Hot Site for your next upgrade event by opening a Support case at https://support.broadcom.com.

Download DX NetOps

You can download this release from the My Downloads page on the Broadcom Support Portal.

If you have any questions or require assistance, open a Support case at https://support.broadcom.com, or contact Broadcom Support by calling +1-800-225-5224 in the US (refer to the Contact Support page for the local number in your country).

Additional Resources

Should you need any assistance in understanding new features, or implementing this latest release, our implementation services partners can help. Please contact your local account representative for more information about how they can help.

You can download and view all the assets from the DX NetOps and AppNeta solution pages.

To connect, learn, and share with other customers, join and participate in our DX NetOps Community.

For a list of free NetOps Education courses, please visit Broadcom Software Academy. We update courses based on functional changes as well as high demand. Courses created from previous releases typically apply to the current release.

Please review our End-of-Service and End-of-Life Policy within the Broadcom Maintenance Policy Handbook, and review the DX NetOps Product Details and AppNeta Product Details pages on the Broadcom Support Portal.

End of Service Reminders

• See prior written notification that Broadcom is discontinuing support for all the components delivered as part of DX NetOps 22.2.x, effective October 31, 2024. 
• See prior written notification that Broadcom will discontinue support for all the components delivered as part of DX NetOps 23.2.x, effective October 31, 2025.

Your success is very important to us, and we look forward to continuing our partnership with you.

Thank you again for your business.

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