Important Update: Migration of automic.com Digital Platforms

Automation Analytics & Intelligence

14 more products

38048

14 August 2026

24 July 2026

Migration of automic.com Digital Platforms

Broadcom is merging automic.com websites, specifically Automic download, documentation, and Automation Marketplace sites, onto Broadcom’s primary support platforms. This transition is designed to provide a more unified experience for accessing product resources.

  • Downloads & Marketplace: All software downloads, integrations and extension packages are moving to the Broadcom Support Portal.
  • Documentation: All online product documentation is transitioning to Broadcom Tech Docs.
  • Docker Registry: The gcr.io registry is migrating to packages.broadcom.com. (Registry Tokens can be generated here)

All automic.com platforms will be decommissioned and moved to Broadcom’s centralized platforms by August 24, 2026.


Recommended Actions

  • Please review this Product Support Notification and Automic_Migration_Customer_FAQ_Aug_14.pdf periodically. They are continuously updated with full transition details including links to new locations of files and resources, and specific migration steps.

    If you did not receive an email alerting you to the Product Support Notification, please sign up for Product Alerts so you will receive updates on this transition and future critical communications.

  • If you experience any issues accessing the new support portal, please make sure that your user account is correctly entitled for downloads. See KB article about Using your Broadcom Site ID(s) for full support portal access
  • If you use the Marketplace for integrations, plugin extensions and agents, you will need to use the Broadcom Support Portal to access these downloads.
  • If you access Automic Docker images from gcr.io, you will need to obtain a new token and modify any custom HELM charts and configuration to point to the new packages.broadcom.com registry.
  • In Automic Web Interface, in-product documentation links will need to be reconfigured to point to the new Broadcom TechDocs URLs.
  • The Automic Package Manager will no longer be able to install packages directly.
  • The existing REST API for downloads will be retired without a replacement.

Downloads > Product Downloads

Details on how to locate and download product software and components are included in the FAQ and shown in this video walkthrough.

The transition of the following product downloads from downloads.automic.com is completed:

Downloads > Component Downloads

Details on how to locate and download cloud integrations are included in the FAQ and the following KBs: Automic Automation (KB 451454), AutoSys Workload Automation and dSeries ESP Workload Automation (KB 452316), Mainframe CA 7 Workload Automation and ESP Workload Automation (KB 451846).

The transition of the following component downloads from downloads.automic.com is completed:

Downloads > Docker
Docker images of the latest released version (24.4.4, 24.4.5 and 26.0.0) previously hosted on gcr.io are migrating to a new registry hosted at packages.broadcom.com. You will need to obtain a token to access the new docker registry and modify any custom HELM charts and configuration to point to the new automic-docker.packages.broadcom.com. This process is documented in detail in KB 450468.

Downloads > Product Support Lifecycle
Product Support Lifecycle information can now be found here.
End of Service dates on product level can be looked up here. 

Downloads > Component Support Lifecycle
Lifecycle information for individual components are retired without a direct replacement.

Downloads > Third-Party Licenses
Information about Third-Party Licenses on product level can be found here.

Downloads > Download REST API
The Download REST API will be retired without a replacement.

Tools > Compatibility Matrix
The data previously provided by the compatibility matrix is being integrated directly into the new online product documentation.

Tools > Release Notes
The legacy standalone Release Notes Tool is being retired without a direct replacement.

Tools > Automic DB Metric Visualization
The Automic DB Metric Visualization Tool is being retired without a direct replacement.

Github > Automic Index
The Automic Github Index https://github.com/Broadcom/automic-index will be retired without a replacement. All action packs are now included in the product bundles and can be installed locally via Package Manager.

Documentation

The migration of product documentation from docs.automic.com to Broadcom Tech Docs is nearly complete. Links to available documentation for the affected products are below:

After the transition to https://techdocs.broadcom.com/ has been completed, docs.automic.com URLs will redirect to a landing page for the corresponding product and version, not to individual pages in the new location. Offline documentation will no longer be available as downloads from support.broadcom.com.

Marketplace

Broadcom-supported integrations, plugins, and extensions (formerly on marketplace.automic.com) are now hosted alongside their respective products on the Support Portal. The transition of all Broadcom-supported items from marketplace.automic.com is completed: