Important Update: Migration of automic.com Digital Platforms

Product/Component

Automation Analytics & Intelligence

14 more products
Notification Id

38048

Last Updated

03 November 2026

Initial Publication Date

24 July 2026

Broadcom has merged automic.com websites, specifically Automic download, documentation, and Automation Marketplace sites, onto Broadcom’s primary support platforms to provide a more unified experience for accessing product resources.

  • Documentation: All online product documentation transitioned to Broadcom Tech Docs. Former docs.automic.com URLs redirect to a landing page for the corresponding product and version, not to individual pages in the new location. Please update URLs in your documentation or bookmarks. Instructions for updating in-product context-sensitive help links are included in Configuring Documentation URL for TechDocs Migration (KB435454).
  • Downloads & Marketplace: All software downloads, integrations and extension packages have been moved to the Broadcom Support Portal. Details on how to locate and download product software and components are described below and included in the FAQ. If you experience any issues accessing the new support portal, please make sure that your user account is correctly entitled for downloads. See KB article about Using your Broadcom Site ID(s) for full support portal access
  • Docker Registry: The gcr.io registry migrated to packages.broadcom.com. You will need to obtain a new token and modify any custom HELM charts and configuration to point to the new packages.broadcom.com registry. (Registry Tokens can be generated here)

For more details on the transition, please review this Product Support Notification and Automic_Migration_Customer_FAQ_Oct_13.pdf. They include full transition details, including links to new locations of resources and specific migration steps.

If you did not receive an email alerting you to the Product Support Notification, please sign up for Product Alerts so you will receive updates on this transition and future critical communications.

Downloads > Product Downloads

Details on how to locate and download product software and components are included in the FAQ and shown in this video walkthrough.

The transition of the following product downloads from downloads.automic.com was completed:

Downloads > Component Downloads

Details on how to locate and download cloud integrations are included in the FAQ and the following KBs: Automic Automation (KB 451454), AutoSys Workload Automation and dSeries ESP Workload Automation (KB 452316), Mainframe CA 7 Workload Automation and ESP Workload Automation (KB 451846).

Downloads > Docker
Docker images of the latest released version (24.4.4, 24.4.5 and 26.0.0) previously hosted on gcr.io have been migrated to a new registry hosted at packages.broadcom.com. You must obtain a token to access the new docker registry and modify any custom HELM charts and configuration to point to the new automic-docker.packages.broadcom.com. This process is documented in detail in KB 450468.

Downloads > Product Support Lifecycle
Product Support Lifecycle information can now be found here.
End of Service dates on product level can be looked up here. 

Downloads > Component Support Lifecycle
Lifecycle information for individual components was retired without a direct replacement.

Downloads > Third-Party Licenses
Information about Third-Party Licenses on product level can be found here.

Downloads > Download REST API
Automic Automation software content can be downloaded via REST from packages.broadcom.com as documented in KB 456756.

Tools > Compatibility Matrix
The data previously provided by the compatibility matrix was integrated directly into the new online product documentation.

Tools > Release Notes
The legacy standalone Release Notes Tool was retired without a direct replacement.

Tools > Automic DB Metric Visualization
The Automic DB Metric Visualization Tool was retired without a direct replacement.

Github > Automic Index
The Automic Github Index https://github.com/Broadcom/automic-index was retired without a replacement. All action packs are now included in the product bundles and can be installed locally via Package Manager.

Documentation

Links to available documentation for the affected products are below:

Former docs.automic.com URLs redirect to a landing page for the corresponding product and version, not to individual pages in the new location. Offline documentation is no longer available as downloads from support.broadcom.com.

Documentation > In-Product

Documentation can no longer be hosted on premises, as help files can no longer be downloaded — all users must have access to techdocs.broadcom.com. 

Note on Scope (Classic Help vs. ICE): These configuration settings apply to Classic Online Help (external help opened in a browser window) and when IPCE (In-Product Content Experience / Inline Help) is turned off. When IPCE is enabled (default in modern versions), AWI uses the embedded inline help sidebar connecting directly to Broadcom's IPCE service. Details on how to update the configuration are described in Configuring Documentation URL for TechDocs Migration (KB435454).

Marketplace

Broadcom-supported integrations, plugins, and extensions (formerly on marketplace.automic.com) are now hosted alongside their respective products on the Support Portal. The transition of all Broadcom-supported items from marketplace.automic.com is completed: