CA IT Client Manager Compatibility Matrix (Archived)
5116
24 May 2019
24 May 2019
Last Updated: February 09, 2015
| Release | Products | |||||
| CA IT Client Manager | CA Patch Manager | CA Asset Intelligence | CA Workflow for ITCM | CA Desktop Migration Manager | ||
| CA IT Client Manager r12 GA | Build | 12.0.0.5275 | 12.0.7.1 | 12.0.0.7 | 1.1.107.0 | 12.1.0.19 |
| Supported Languages | English, French, German, Japanese, Korean (Agent only), Simplified Chinese (Agent only), Spanish(Agent only) | English | English | English | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
| CA IT Client Manager r12 Service Pack (SP)1 | Build | 12.0.1.1378 | 12.0.1.32 | 12.0.1.26 | 12.0.1.8 | 12.1.1.12 |
| Supported Languages | English, French, German, Japanese Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese | English, French, German, Japanese | English, French, German, Japanese | English | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
| CA IT Client Manager r12.5 | Build | 12.5.0.2307 | 12.5.0.18 | 12.5.0.21 | 1.1.107.0 SP4 | 12.5.0.31 |
| Supported Languages | English, French, German, Japanese Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese | English, French, German, Japanese | English, French, German, Japanese | English | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
| CA IT Client Manager r12.5 Service Pack (SP) 1 | Build | 12.5.1000.767 | 12.5.1000.767 | 12.5.1000.767 | - | 12.5.1000.26 |
| Supported Languages | English, French, German, Japanese Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese | English, French, German, Japanese | English, French, German, Japanese | - | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
| CA IT Client Manager r12.8 | Build | 12.8.0.690 (12.8 GA) and 12.8.1.110 (Windows 8.1/2012R2 Agent only) | 12.8.0.77 | 12.8.0.1 | - | 12.8.0.1, 12.8.1.1 |
| Supported Languages | English, French, German, Japanese Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese | English, French, German, Japanese | English, French, German, Japanese | - | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
| CA IT Client Manager r12.9 | Build | 12.9.0.338 | 12.9.0.338 | 12.9.0.1 | - | 12.9.0.1 |
| Supported Languages | English, French, German, Japanese Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese | English, French, German, Japanese | English, French, German, Japanese | - | English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean | |
Please click on the below links for individual component compatibility matrix.
Manager and Server components (DSM Enterprise/ Domain Manager, CA Patch Manager, CA Asset Intelligence, CA Desktop Migration Manager, MDB, DSM Explorer, DSM Web Console / DSM Web Service, DSM Scalability Server and ENC Gateway)
Agent Components (DSM Agent / Packager, ENC Client, DSM Non Resident Inventory (NRI) Agent, DSM Remote Virtual Inventory (RVI) Agent and Legacy Agent (Agent Bridge))
OS Installation Management Components (Image Prepare System (OS Images, Boot Images), OS Installation Management Target Operating Systems and Imaging Tools)
Certifications:
VMware
For running CA IT Client Manager in a guest OS-image please see:
https://support.ca.com/us/product-content/recommended-reading/announcements/ca-support-statement-for-virtualization.html for our support statement concerning VMware.
In addition it is supported to run DSM r12 agent on a system running ESX. For details see in the table above concerning the Operating system "ESX"
Citrix Server
The CA IT Client Manager r12 has been certified with XenApp 5.0 running on Windows Server 2003 32bit and 64bit and Windows Server 2008 32bit and 64bit. Please find the document for Limitations While Using the DSM Agent in a Citrix Servers environment at TEC429243.
MDB support on Oracle Database
In addition to the certified platforms listed in compatibility matrix for the MDB, the Oracle database is supported via remote installation and ITCM can support the hosting of the MDB on the Oracle Database on any operating system that Oracle supports this version of the RDBMS on. However, CA support may not have access to specific platforms other than those certified and may need to analyze issues raised using one of the certified database platforms listed above. Regardless of which operating system is used for the remote Oracle installation, only the certified release of Oracle is supported.
Product Integrations
| Product | CA IT Client Manager Version | Comments | |||||||
| Name | Version | Compatibility Type | r12 GA | r12 SP1 | r12.5 | r12.5 SP1 | r12.8 | r12.9 | |
| Product Integrations | |||||||||
| CA Unicenter Asset Portfolio Management (UAPM) | r11.3.4 | Integration | v | v | v | v | v | v | |
| r12.6 | Integration | v | v | v | |||||
| CA Network and Systems Management | r11.2 | Coexist | v | v | v | v | v | ||
| r11.2 SP1 | Coexist | v | v | v | v | ||||
| r11.2 SP2 | Coexist | v | v | v | |||||
| CA Service Desk (SD) | r11.2 | Integration | v | v | v | v | x | x | |
| r12 | Integration | v | v | v | v | x | x | ||
| r12.1 | Integration | v | v | v | v | x | x | ||
| r12.5 | Integration | v | v | x | x | ||||
| r12.6 | Integration | v | v | v | |||||
| r12.7 | Integration | v | v | ||||||
| r12.9 | Integration | v | v | ||||||
| CA Mobile Device Management (MDM) | 14.3 | v | |||||||
| 14.4 | v | ||||||||
| 2014Q2 SP1 | v | ||||||||
| CA Process Automation Manager (PAM) | 3.0 SP3 | v | v | v | |||||
| 3.1 SP3 | v | v | v | ||||||
| 4.1 SP1 | v | v | |||||||
| 4.2 | v | ||||||||
| 4.2 SP2 | v | ||||||||
| Microsoft Systems Management Server (SMS) | 2003 SP1 | Integration | v | v | v | v | x | x | |
| 2003 SP2 | Integration | v | v | v | v | x | x | ||
| 2003 SP3 | Integration | v | v | v | v | x | x | ||
| Microsoft System Center Configuration Manager (SCCM) | 2007 | Integration | v | v | v | v | v | v | |
| 2007 SP2 | v | v | v | v | |||||
| 2007 R2 | v | v | v | v | |||||
| 2012 SP1 | Integration | v | |||||||
| 2012 | v | v | |||||||
| Software Compliance Manager (SWCM) | r12 | Integration | v | v | v | v | x | ||
| r12 C3 | Integration | v | v | v | v | x | |||
| r12.6 | Integration | v | v | x | |||||
| Configuration Management Data Base (CMDB) | 12.1 | Integration | v | v | x | x | |||
| VMware View | 4.0 | Integration | v | v | x | x | For ITCM r12.5 support on VMware View 4.0 and 4.5, RO23148 fix must be applied. | ||
| 4.5 | Integration | v | v | x | x | ||||
| 4.6 | Integration | v | v | v | |||||
| 5.0 | Integration | v | v | ||||||
| 5.1 | Integration | v | v | ||||||
| 5.2 | Integration | v | |||||||
| 5.3 | Integration | v | |||||||
| VMware Horizon View | 5.2 | Integration | v | v | |||||
| Citrix XenDesktop | 4.0 | Integration | v | x | x | For ITCM r12.5 SP1 support on Citrix XenDesktop 4.0, 5.0, 5.5 and 5.6, fix RO49803 must be applied. | |||
| 5.0 | Integration | v | x | x | |||||
| 5.5 | Integration | v | v | v | |||||
| 5.6 | Integration | v | v | v | |||||
| 7.0 | Integration | v | v | ||||||
| 7.5 | Integration | v | |||||||
| CA Business Intelligence (CA BI) | 3.2 | Integration | v | v | v | x | For ITCM r12.5 SP1 support on CABI 3.2 SP5, fix RO32419 must be applied. | ||
| 3.2 SP4 | Integration | v | v | x | For ITCM r12.5 SP1 support on CABI 3.2 SP4, fix RO44318 must be applied. | ||||
| 3.2 SP5 | Integration | v | v | x | For ITCM r12.5 SP1 support on CABI 3.2 SP5, fix RO49803 and RO49765 must be applied. | ||||
| 3.3 SP1 | Integration | v | x | ||||||
| 4.1 SP3 | Integration | v | v | ||||||
| Directory Integrations | |||||||||
| Active Directory | 2000 | Integration | v | v | v | x | x | ||
| 2003 | Integration | v | v | v | v | v | x | ||
| 2008 | Integration | v | v | v | v | v | v | ||
| 2008 R2 | Integration | v | v | ||||||
| 2012 | Integration | v | |||||||
| 2012 | Integration | v | |||||||
| 2012 R2 | Integration | v | |||||||
| OpenLDAP | 2 | Integration | v | v | v | v | v | v | |
| 2.1 | Integration | v | v | v | v | v | v | ||
| 2.2 | Integration | v | v | v | v | v | v | ||
| Novell eDirectoryNovell NDS | 8.5 | Integration | v | v | v | v | v | x | |
| 8.8 | Integration | v | x | ||||||
| eTrust Directory | 8 | Integration | v | v | v | v | v | x | |
| Oracle Directory | 11.1 | Integration | v | v | |||||
| Intel AMT | 7.0 | Integration | v | v | |||||
| 8.0 | Integration | v | v | ||||||