CA IT Client Manager - Manager and Server Compatibility Matrix (Archived)

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24 May 2019

24 May 2019

  • Click Here for the Updated Compatibility Matrix
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  • CA IT Client Manager
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  • Manager and Server
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    Last Updated: February 09, 2015

    Component Architecture Operating System (OS)/Database CA IT Client Manager Version Comments Known Problems
    Name Variant Service Pack / Update r12 GA r12 SP1 r12.5 r12.5 SP1 r12.8 r12.9
    DSM Enterprise/Domain Manager Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x Note: RO26422 to be applied on top of a 12.5 ITCM Manager to support Oracle 11g and multi-tenants.

    The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.    		  
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2   v v v v v Note: Fix RO26422 to be applied on top of a 12.5 ITCM Manager to support Oracle 11g and multi-tenants.

    The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.    		  
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x Note: Fix RO26422 to be applied on top of a 12.5 ITCM Manager to support Oracle 11g and multi-tenants.

    The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.    		  
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v Note: Fix RO26422 to be applied on top of a 12.5 ITCM Manager to support Oracle 11g and multi-tenants.

    The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.    		  
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied. CCS 11.2 SP2 Cum1 and CABI 3.3 SP1 is not supported on Windows Server 2012 R2  
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base         v v  
    Datacenter Edition Base         v v  
    CA Patch Manager Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.  
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base         v v  
    Datacenter Edition Base         v v  
    Web Browsers Internet Explorer 6     v v v v x x    
    Internet Explorer 7     v v v v v v    
    Internet Explorer 8       v v v v v    
    Internet Explorer 9           v v v    
    Internet Explorer 10             v v    
    Internet Explorer 11             v v    
    Firefox 3.0         v v x x    
    Firefox 2.0     v v v v x x    
    Firefox 1.5     v v v v x x    
    Firefox 21             v v    
    Firefox 22             v v    
    Firefox 23             v v    
    Firefox 31               v    
    Web Servers Microsoft IIS 6.0     v v v v x x Note: For ITCM r12.8 support on IIS 8.5, fix RO70008 must be applied.  
    Microsoft IIS 7.0     v v v v v v  
    Microsoft IIS 7.5         v v v v  
    Microsoft IIS 8.5             v v  
    CA Asset Intelligence Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base           v
    Datacenter Edition Base           v
    Windows Server 2012 R2 Standard Edition Base           v
    Datacenter Edition Base           v
    Web Browsers Internet Explorer 6     v v v v x x    
    Internet Explorer 7     v v v v v v    
    Internet Explorer 8       v v v v v    
    Internet Explorer 9           v v v    
    Internet Explorer 10             v v    
    Firefox 3.0         v v x x    
    Firefox 2.0     v v   v x x    
    Firefox 1.5     v v   v x x    
    Firefox 21             v v    
    Firefox 22             v v    
    Firefox 23             v v    
    Firefox 31               v    
    Web Servers Microsoft IIS 6.0     v v v v x x    
    Microsoft IIS 7.0     v v v v v v    
    Microsoft IIS 7.5         v v v v    
    Microsoft IIS 8.5               v    
    CA Workflow for ITCM Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v x x x    
    Standard Edition SP2 v v v x x x
    Windows Server 2003 Enterprise Edition SP2 v v v x x x
    Standard Edition SP2 v v v x x x
    Windows Server 2008 Enterprise Edition SP2   v v x x x    
    Standard Edition SP2   v v x x x
    Datacenter Edition SP2   v v x x x
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v x x x    
    Standard Edition SP2 v v v x x x
    Windows Server 2003 Enterprise Edition SP2 v v v x x x
    Standard Edition SP2 v v v x x x
    Windows Server 2008 R2 Enterprise Edition Base     v x x x    
    Standard Edition Base     v x x x
    Web Edition Base     v x x x
    Datacenter Edition Base     v x x x
    Windows Server 2008 Enterprise Edition SP2   v v x x x    
    Standard Edition SP2   v v x x x
    Datacenter Edition SP2   v v x x x
    CA Desktop Migration Manager Windows Intel x86 Windows 95     v v v v x x    
    Windows 98     v v v v x x    
    Windows ME     v v v v x x    
    Windows NT 4.0     v v v v x x    
    Windows 2000   SP4 v v v x x x    
    Windows XP All SP2 v v v v v v    
    SP3     v v v v    
    Windows Vista All SP1 v v v v v v    
    SP2   v v v v v    
    Windows 7 All Base     v v v v    
    SP1       v v v    
    Windows 8   Base         v v    
      Pro Base         v v    
      Enterprise Base         v v    
    Windows 8.1               v    
      Pro             v    
      Enterprise             v    
    Windows Intel x64 Windows XP All SP2 v v v v v v    
    SP3 v v v v v v    
    Windows Vista All SP1 v v v v v v    
    SP2   v v v v v    
    Windows 7 All Base     v v v v    
    SP1       v v v    
    Windows 8   Base         v v    
    Pro Base         v v    
    Enterprise Base         v v    
    Windows 8.1               v CA Desktop Migration Manager 12.8 SP1 release is supported on Windows 8.1.  
    Pro             v  
    Enterprise             v  
    MDB Windows Intel x86 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x 32-bit SQL Server is not supported on x64 platforms  
    SP3   v v v x x
    SP4     v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    SP4     v v x x
    Microsoft SQL 2008 Enterprise Edition SP1   v v v v v    
    SP2     v v v v
    SP3       v v v
    Standard Edition SP1   v v v v v
    SP2     v v v v
    SP3       v v v
    SP4           v
    Microsoft SQL 2008 R2 Enterprise Edition Base     v v v v For Microsoft SQL Server 2008 R2 support on CA ITCM r12.5 MDB, fix RO27293 must be applied.  
    SP1       v v v
    SP2         v v
    Standard Edition Base     v v v v
    SP1       v v v
    SP2           v
    Microsoft SQL 2012 Enterprise Edition Base         v v    
      SP1         v v
      SP2         v v
      Standard Edition Base         v v
        SP1         v v
        SP2           v
    Microsoft SQL 2014 Enterprise Edition Base           v
    Standard Edition Base           v
    Oracle 11g Release 2 11.2.0.1     v v v v For Oracle 11g support on CA ITCM r12.5 MDB, fix RO26423 must be applied.

    Note: Only Domain Manager and Enterprise Manager components of r12.5 are supported on Oracle 11g. All ITCM components are supported on Oracle 11g R2 from r12.5 SP1 and above.    		  
    Windows Intel x64 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x    
    SP3   v v v x x
    SP4     v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    SP4     v v x x
    Microsoft SQL 2008 Enterprise Edition SP1   v v v v v    
    SP2     v v v v
    SP3       v v v
    Standard Edition SP1   v v v v v
    SP2     v v v v
    SP3       v v v
    SP4           v
    Microsoft SQL 2008 R2 Enterprise Edition Base     v v v v For Microsoft SQL Server 2008 R2 support on CA ITCM r12.5 MDB, fix RO27293 must be applied.  
    SP1       v v v
    SP2         v v
    Standard Edition Base     v v v v
    SP1       v v v
    SP2         v v
    Microsoft SQL 2012 Enterprise Edition Base         v v    
    SP1         v v
    SP2           v
    Standard Edition Base         v v
    SP1         v v
    SP2           v
    Microsoft SQL 2014 Enterprise Edition Base           v
    Standard Edition Base           v
    Oracle 11g Release 2 11.2.0.1     v v v v For Oracle 11g support on CA ITCM r12.5 MDB, fix RO26423 must be applied.

    Note: Only Domain Manager and Enterprise Manager components of r12.5 are supported on Oracle 11g. All ITCM components are supported on Oracle 11g R2 from r12.5 SP1 and above.    		  
    Oracle 12c   12.1.0.1           v    
    Solaris Sparc Oracle 10g Release 2 10.2.0.4 v v v v x x Note: With r12 GA release, only CA IT Client Manager and "Workflow for ITCM" products are supported on Oracle Database.  
    Oracle 11g Release 2 11.2.0.2     v v v v For Oracle 11g support on CA ITCM r12.5 MDB, fix RO26425 must be applied.

    Note: Only Domain Manager and Enterprise Manager components of r12.5 are supported on Oracle 11g. All ITCM components are supported on Oracle 11g R2 from r12.5 SP1 and above.    		  
    Oracle 12c   12.1.0.2           v    
    IBM AIX Oracle 11g
    		 Release 2 11.2.0.2         v v Window MDB installer to be used.  
    Oracle 12c   12.1.0.2           v  
    Red Hat Enterprise Linux Server Oracle 11g Release 2 11.2.0.2         v v    
    Oracle 12c   12.1.0.2           v    
    SuSE Linux Enterprise Server Oracle 11g Release 2 11.2.0.2     v v v v For Oracle 11g support on CA ITCM r12.5 MDB, fix RO26424 must be applied.

    Note: Only Domain Manager and Enterprise Manager components of r12.5 are supported on Oracle 11g. All ITCM components are supported on Oracle 11g R2 from r12.5 SP1 and above.    		  
    Oracle 12c   12.1.0.2           v    
    DSM Explorer Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Web Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 7 N Enterprise Base     v v v v    
    Business Base     v v v v
    Ultimate Base     v v v v
    Windows 8   Base         v v    
    Pro Base         v v
    Enterprise Base         v v
    Windows 8.1               v    
    Pro             v
    Enterprise             v
    Windows 7 XP Mode Enterprise Base     v v x x    
    Business Base     v v x x
    Ultimate Base     v v x x
    Windows XP Professional SP2 v v v v x x    
    SP3     v v x x
    Windows Vista Enterprise SP1 v v v v x x    
    Business SP1 v v v v x x
    Ultimate SP1 v v v v x x
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Web Edition SP2 v v v v x x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.  
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base         v v  
    Datacenter Edition Base         v v  
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 7 N Enterprise Base     v v v v    
    Business Base     v v v v
    Ultimate Base     v v v v
    Windows 8   Base         v v    
    Pro Base         v v
    Enterprise Base         v v
    Windows 8.1   Base           v Note: For ITCM r12.8 support on Windows 8.1, fix RO70008 must be applied.  
    Pro Base           v
    Enterprise Base           v
    Windows 7 XP Mode Enterprise Base     v v x x    
    Business Base     v v x x
    Ultimate Base     v v x x
    Windows XP Professional SP2 v v v v x x    
    Windows Vista Enterprise SP1 v v v v x x    
    Business SP1 v v v v x x
    Ultimate SP1 v v v v x x
    DSM Web Console / DSM Web Service Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Standard Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Standard Edition SP2 v v v v x x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.  
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base         v v  
    Datacenter Edition Base         v v  
    Red Hat Linux x86 Enterprise Linux 6 Server Update 1       v v v    
    Update 2         v v
    Update 3         v v
    Update 4         v v
    Update 5           v
    Enterprise Linux 5 Server Update 2 v v v v x x    
    Update 3   v v v x x
    Update 4     v v x x
    Update 9         v v
    Enterprise Linux 4 AS Update 7 v v v v x x    
    ES Update 7 v v v v x x
    Red Hat Linux x64 Enterprise Linux 6 Server Update 1       v v v    
    Update 2         v v
    Update 3         v v
    Update 4         v v
    Update 5           v
    Enterprise Linux 5 Server Update 2 v v v v x x    
    Update 3   v v v x x
    Update 4     v v x x
    Update 9         v v
    Enterprise Linux 4 AS Update 7 v v v v x x    
    ES Update 7 v v v v x x
    SuSE Linux x86 Enterprise Server 11   SP1       v v v    
      SP2         v v
      SP3           v
    Enterprise Server 10   SP2 v v v v x x
      SP4         v v
    Enterprise Server 9   SP4 v v v v x x
    SuSE Linux x64 Enterprise Server 11   SP1       v v v    
      SP2         v v
      SP3           v
    Enterprise Server 10   SP2 v v v v x x
      SP4         v v
    Enterprise Server 9   SP4 v v v v x x
    Web Browsers Internet Explorer 6     v v v v x x For ITCM r12.8 support on IE11, fix RO70008 must be applied.  
    Internet Explorer 7     v v v v v v
    Internet Explorer 8       v v v v v
    Internet Explorer 9           v v v
    Internet Explorer 10             v v
    Internet Explorer 11             v v  
    Firefox 3.0         v v x x    
    Firefox 2.0     v v   v x x
    Firefox 1.5     v v   v x x
    Firefox 21             v v
    Firefox 22             v v
    Firefox 23             v v
    Firefox 31               v
    Web Servers Microsoft IIS 6.0     v v v v x x Note: For ITCM r12.8 support on IIS 8.5, fix RO70008 must be applied.  
    Microsoft IIS 7.0       v v v v v  
    Microsoft IIS 7.5         v v v v  
    Microsoft IIS 8.5             v v  
    Tomcat 5.5     v v v v v v    
    Tomcat 6.0           v v v    
    Tomcat 7.0               v    
    Apache Server 2.2 on Linux     v v v v v v    
    Apache Server 2.0 on Linux     v v v v v v    
    DSM Scalability Server Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Windows Server 2003 Enterprise Edition SP2 v v v v v x
    Standard Edition SP2 v v v v v x
    Web Edition SP2 v v v v v x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows XP Professional SP2 v v v v x x    
    SP3     v v x x
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 7 XP Mode Enterprise Base     v v x x    
    Business Base     v v x x
    Ultimate Base     v v x x
    Windows 8   Base         v v Note: For ITCM r12.8 support on Windows 8.1, fix RO70008 must be applied.  
    Pro Base         v v
    Enterprise Base         v v
    Windows 8.1   Base         v v  
    Pro Base         v v  
    Enterprise Base         v v  
    Windows Vista Enterprise SP1 v v v v x x    
    SP2   v v v x x
    Business SP1 v v v v x x
    SP2   v v v x x
    Ultimate SP1 v v v v x x
    SP2   v v v x x
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Windows Server 2003 Enterprise Edition SP2 v v v v v x
    Standard Edition SP2 v v v v v x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.  
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base         v v  
    Datacenter Edition Base         v v  
    Windows XP Professional SP2 v v v v x x    
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 7 XP Mode Enterprise Base     v v v x    
    Business Base     v v v x
    Ultimate Base     v v v x
    Windows 8   Base         v v Note: For ITCM r12.8 support on Windows 8.1, fix RO70008 must be applied.  
    Pro Base         v v
    Enterprise Base         v v
    Windows 8.1   Base         v v  
    Pro Base         v v  
    Enterprise Base         v v  
    Windows Vista Enterprise SP1 v v v v x x    
    SP2   v v v x x
    Business SP1 v v v v x x
    SP2   v v v x x
    Ultimate SP1 v v v v x x
    SP2   v v v x x
    SuSE Linux x86 Enterprise Server 9   SP4 v v   v x x    
    Enterprise Server 10   SP2 v v v v x x
    SP4       v v v
    Enterprise Server 11   Base     v v v v
    SP1       v v v
    SP2         v v
    SP3           v
    Open SUSE 11   SP1     v v x x For ITCM r12.5 Scalability Server Support on Open SUSE 11 SP1, please refer to TEC542623 and fix RO27294 must be applied.  
    SuSE Linux x64 Enterprise Server 9   SP4 v v   v x x    
    Enterprise Server 10   SP2 v v v v x x
    SP4       v v v
    Enterprise Server 11   Base     v v v v
    SP1       v v v
    SP2         v v
    SP3           v
    Open SUSE 11   SP1     v v x x For ITCM r12.5 Scalability Server Support on Open SUSE 11 SP1, please refer to TEC542623 and fix RO27294 must be applied.  
    Red Hat Linux x86 Enterprise Linux 4 ES Update 7 v v v v x x    
    AS Update 7 v v v v x x
    WS Update 7 v v v v x x
    Enterprise Linux 5 Server Update 2 v v v v x x    
    Update 3   v v v x x
    Update 4     v v x x
    Update 6       v x x
    Update 9         v v
    Enterprise Linux 6 Server Base       v v v    
    Update 1       v v v
    Update 2         v v
    Update 3         v v
    Update 4         v v
    Update 5           v
    Red Hat Linux x64 Enterprise Linux 4 ES Update 7 v v v v x x    
    AS Update 7 v v v v x x
    WS Update 7 v v v v x x
    Enterprise Linux 5 Server Update 2 v v v v x x    
    Update 3   v v v x x
    Update 4     v v x x
    Update 6       v x x
    Update 9         v v
    Enterprise Linux 6 Server Base       v v v    
    Update 1       v v v
    Update 2         v v
    Update 3         v v
    Update 4         v v
    Update 5           v
    SCO UnixWare 32bit UnixWare 7.1.4   Maintenance Pack 3 v v v v x x Note: r11.2 only  
    UnixWare 7.1.3   Maintenance Pack 5 v v v v x x
    ENC Gateway Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Windows Server 2003 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Web Edition SP2 v v v v v x
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows XP Professional SP2 v v v v x x    
    SP3     v v x x
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 8   Base         v v    
      Pro Base         v v
      Enterprise Base         v v
    Windows 8.1               v
      Pro             v
      Enterprise             v
    Windows Vista Enterprise SP1 v v v v x x    
    SP2   v v v x x
    Business SP1 v v v v x x
    SP2   v v v x x
    Ultimate SP1 v v v v x x
    SP2   v v v x x
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Windows Server 2003 Enterprise Edition SP2 v v v v v x    
    Standard Edition SP2 v v v v v x
    Windows Server 2008 R2 Enterprise Edition Base     v v v v    
    SP1       v v v
    Standard Edition Base     v v v v
    SP1       v v v
    Web Edition Base     v v v v
    SP1       v v v
    Datacenter Edition Base     v v v v
    SP1       v v v
    Windows Server 2008 Enterprise Edition SP2   v v v v v    
    Standard Edition SP2   v v v v v
    Datacenter Edition SP2   v v v v v
    Windows Server 2012 Standard Edition Base         v v    
    Datacenter Edition Base         v v
    Windows Server 2012 R2 Standard Edition Base           v
    Datacenter Edition Base           v
    Windows XP Professional SP2 v v v v x x    
    Windows 7 Enterprise Base     v v v v    
    SP1       v v v
    Business Base     v v v v
    SP1       v v v
    Ultimate Base     v v v v
    SP1       v v v
    Windows 8   Base         v v    
      Pro Base         v v
      Enterprise Base         v v
    Windows 8.1               v
      Pro             v
      Enterprise             v
    Windows Vista Enterprise SP1 v v v v x x    
    SP2   v v v x x
    Business SP1 v v v v x x
    SP2   v v v x x
    Ultimate SP1 v v v v x x
    SP2   v v v x x
    CA IT Client Manager (Local MDB) - Cluster (Active/Passive only)
    DSM Enterprise/ Domain Manager Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Server 2008 R2 Enterprise Edition SP1       v v v
    Datacenter Edition SP1       v v v
    Windows Server 2012 R2 Enterprise Edition             v
    Enterprise Edition             v
    CA Patch Manager Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x  
    Windows Server 2003 Enterprise Edition SP2 v v v v v v
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x    
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Server 2008 R2 Enterprise Edition SP1       v v v
      Datacenter Edition SP1       v v v
    Windows Server 2012 R2 Enterprise Edition             v
    Datacenter Edition             v
    CA Asset Intelligence Windows Intel x86 Windows Server 2003 R2 Enterprise Edition SP2 v v v v x x
    Windows Server 2003 Enterprise Edition SP2 v v v v x x
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Intel x64 Windows Server 2003 R2 Enterprise Edition SP2 v v v v v v    
    Windows Server 2003 Enterprise Edition SP2 v v v v v v
    Windows Server 2008 Enterprise Edition SP2       v v v
    Datacenter Edition SP2       v v v
    Windows Server 2008 R2 Enterprise Edition SP1       v v v
    Datacenter Edition SP1       v v v
    Windows Server 2012 R2 Enterprise Edition             v
    Datacenter Edition             v
    Management Database (Remote MDB) Only - Cluster (Active/Active and Active/Passive)
    Management Database (MDB) Windows Intel x86 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x    
    SP3   v v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    Microsoft SQL 2008 Enterprise Edition SP1     v v v v    
    SP2       v v v
    Standard Edition SP1     v v v v    
    SP2       v v v
    Microsoft SQL 2008 R2 Enterprise Edition Base       v v v
    SP1       v v v
    Standard Edition Base       v v v
      SP1       v v v
    Microsoft SQL 2012 Enterprise Edition Base           v
    Standard Edition SP1           v
    Microsoft SQL 2014 Enterprise Edition Base           v
    Standard Edition SP1           v
    Windows Intel x64 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x    
    SP3   v v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    Microsoft SQL 2008 Enterprise Edition SP1     v v v v    
    SP2       v v v
    Standard Edition SP1     v v v v    
    SP2       v v v
    Microsoft SQL 2008 R2 Enterprise Edition Base       v v v
    SP1       v v v
    Standard Edition Base       v v v
    SP1       v v v
    Windows Server 2012 Standard Edition Base         v v    
    Datacenter Edition SP1         v v  
    Windows Server 2012 R2 Standard Edition Base           v  
    Datacenter Edition Base           v  
    Management Database (Remote MDB) including CCS - Cluster (Active/Passive only)
    Management Database (MDB) Windows Intel x86 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x Note:- For r12 and r12 SP1 MDB with CCS installation on a remote SQL cluster, please refer to TEC434407  
    SP3   v v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    Microsoft SQL 2008 Enterprise Edition SP1       v v v  
    SP2       v v v
    Standard Edition SP1       v v v
    SP2       v v v
    Microsoft SQL 2008 R2 Enterprise Edition Base       v v v
    SP1       v v v
    Standard Edition Base       v v v
    SP1       v v v
    Windows Intel x64 Microsoft SQL 2005 Enterprise Edition SP2 v v v v x x Note:- For r12 and r12 SP1 MDB with CCS installation on a remote SQL cluster, please refer to TEC434407  
    SP3   v v v x x
    Standard Edition SP2 v v v v x x
    SP3   v v v x x
    Microsoft SQL 2008 Enterprise Edition SP1       v v v  
    SP2       v v v
    Standard Edition SP1       v v v
    SP2       v v v
    Microsoft SQL 2008 R2 Enterprise Edition Base       v v v
    SP1       v v v
    Standard Edition Base       v v v
    SP1       v v v

    Synchronization Bridge Compatibility Matrix Source Comments Known Problems
    CA IT Client Manager Version
    Destination r12 GA r12 SP1 r12.5 r12.5 SP1 r12.8 r12.9
    Product Database Release SQL 2005 SQL 2005 SQL 2008 SQL 2005 SQL 2008 SQL 2005 SQL 2008 SQL 2008 R2 SQL 2008 SQL 2008 R2 SQL2012 SQL 2008 SQL 2008 R2 SQL2012 SQL2014
    CA Service Desk (SD) SQL 2005 r11.2 v v v v v v v v x x x x x x x    
    r12 v v v v v v v v x x x x x x x    
    r12.1 v v v v v v v v x x x x x x x    
    r12.5 v v v v v v v v x x x x x x x    
    SQL 2008 r11.2 v v v v v v v v x x x x x x x    
    r12 v v v v v v v v x x x x x x x    
    r12.1 v v v v v v v v x x x x x x x    
    r12.5 v v v v v v v v x x x x x x x    
    r12.6               v v v v v v v v    
    r12.7               v v v v v v v v    
    r12.9               v v v v v v v v    
    SQL 2012 r12.7               v v v v v v v v    
    r12.9               v v v v v v v v    
    Oracle 10g R2 r12 v v v v v v v v x x x x x x x    
    r12.1 v v v v v v v v x x x x x x x    
    Oracle 11g R2 r12.5             v v x x x x x x x    
    r12.6               v v v v v v v v    
    r12.7                 v v v v v v v    
    r12.9                 v v v v v v v    
    CA Unicenter Asset Portfolio Management (UAPM) SQL 2005 r11.3.4 v v v v v v v v v v v v v v v    
    SQL 2008 r11.3.4-C3   v v v v v v v v v v v v v v    
    r11.3.4-C4       v v v v v v v v v v v v    
    r12.6           v v v v v v v v v v