August 2022

To:         RLX and TASKLIB+ Customers

From:     Broadcom’s RLX and TASKLIB+ Product Team

Subject:  General Availability Announcement for RLX and TASKLIB+ version 20.1 and End of Service Announcement for RLX and TASKLIB+ version 20.0

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that the RLX Suite and TASKLIB+ Suite version 20.1 are now available. You can download your copy of the RLX and TASKLIB+ Suites of products online at Support where you can also utilize the case management system.

At Broadcom, we are continually working to improve our software and services to best meet the needs of our customers. In accordance with the Broadcom Software Maintenance Policy Handbook, please consider this email your written notification that we are discontinuing technical support for the RLX and TASKLIB+ Suites v20.0 effective September 1, 2023. This will allow our development organization to more effectively focus its resources and add value to the next release of the RLX and TASKLIB+ Suites. After September 1, 2023, Broadcom will continue to make self-service support available until the end of your current maintenance term.

We encourage you to plan for the migration to version 20.1 of the RLX and TASKLIB+ Suites as soon as possible so you can take full advantage of the features and enhancements this release has to offer such as the removal of the RAI Server. The complete RAI Server functionality has been moved to Common Services for zOS, obviating the RAI Server started task with the aim to increase efficiency and security of the overall operations. The new version also simplifies plan management for the RLX and TASKLIB+ Suites.

As Broadcom would like to make your upgrade to version 20.1 of the RLX and TASKLIB+ Suites as straightforward as possible, we are offering the following:

• The latest supported version of the RLX and TASKLIB+ Suite products, at no charge, as long as you have an active maintenance contract for the RLX and TASKLIB+ Suite products.
• Documentation to help you prepare for your upgrade to version 20.1, as well as installation procedures, can be viewed on the Tech Docs pages for the RLX and TASKLIB+ Suite products. If you have any questions or require assistance, contact Support.
• We also encourage you to visit the Product Information pages for the products in the RLX and TASKLIB+ Suites at Support and to sign up for Proactive Notifications, including Critical Alerts, Product Advisories, Release Announcements and/or Security Advisories, at Subscription.
• Accelerated time-to-value when you engage Broadcom Services to assist you with any or all parts of your upgrade. Additional information can be found at the Services Please contact your account representative to receive a quote for such services.
• Upgrade assistance from qualified local Broadcom partners. For more information and a list of partners in your area, please contact your local Channel Partner Group office.

Your success is very important to us and we look forward to continuing our successful partnership with you.

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