Speak with a customer representative or a Support Engineer.
+1-800-225-5224
Your system is down, and the condition is impacting a production environment. Response time: 1 hour, 24/7 |
Severely limited functionality is impacting business. Response time: 2 business hours |
Majority of software functions are usable; low impact to business. Response time: 4 business hours |
Software is functioning with minor problems. Response time: 1 business day |
The Global Delivery team is available from 8:00 am to 6:00 pm Monday-Friday in your local time zone or as listed below.
China: 8:00 am to 5:00 pm CST
Hong Kong: 8:00 am to 5:00 pm CST
Japan: 9:00 am to 5:30 pm JST
Korea: 8:00 am to 5:00 pm KST
Taiwan: 8:00 am to 5:00 pm CST
South Africa: 8:00 am to 5:00 pm SAST
COUNTRY | PHONE |
---|---|
Australia | +61 3 859 39136 |
China | +86 10 5697 1304 |
Hong Kong | +852 3070 4998 |
India | 000-8000-501-686 |
Japan | +81 3 6634 4963 |
Malaysia | +60 32 058 5300 |
New Zealand | +64 9 888 9363 |
Philippines | +63 2854 01031 |
Singapore | +65 6703 6838 |
South Korea | +82 70 7663 2308 |
Taiwan | +886 277 047 799 |
Thailand | +66 2028 0494 |
COUNTRY | PHONE |
---|---|
United Arab Emirates (Abu Dhabi) | +97124046866 |
United Arab Emirates (Dubai) | +97145639499 |
Kuwait | +96522020896 |
Saudi Arabia | +966115119398 |
Lebanon | +9611593397 |
Morocco | +212 520017297 |
South Africa | +27 11 417 8698 |
COUNTRY | PHONE |
---|---|
Austria | +43 720 38 0031 |
Belgium | +32 2 620 06 95 |
Denmark | +45 35 15 86 62 |
France | +33 9 70 01 98 53 |
Germany | +49 61 51 2743 986 |
Ireland | +353 1533 9977 |
Portugal | +351 2 1060 8268 |
Spain | +34 912 15 8216 |
Sweden | +46 851 99 2451 |
Switzerland | +41 21 547 94 56 |
The Netherlands | +31 43 202 9468 |
United Kingdom | +44 1316 192813 |
Turkey | +90 212 366 06 48 |
Czech | +420 284000798 |
Greece | +302106101014 |
COUNTRY | PHONE |
---|---|
Argentina | +54 11 5984 5826 |
Brazil | +55 11 3878 8433 |
Chile | +56 2 2988 4889 |
Colombia | +57 1 518 9509 |
Mexico | +52 55 5091 8078 |
Peru | +51 1705 9840 |
Toll Free | +1 800 225 5224 |
Direct Dial | +1 404 305 1739 |