To: Unicenter Advanced Systems Management Customers
From: The CA Advanced Systems Management Product Team
Subject: End of Service Announcement for Unicenter Advanced Systems Management r11.0
Date: June 30, 2008

CA is continually working to improve our software and services to best meet the needs of our customers. As an ongoing effort to continually improve our software and with the general availability of CA Advanced Systems Management release 11.2 (CA ASM r11.2) and the currently planned general availability of CA Unicenter Network and Systems Management release 11.2 (CA Unicenter NSM r11.2), support for Unicenter Advanced Systems Management r elease 11.0 (Unicenter ASM r11.0) is currently scheduled to be discontinued 12 months after the GA date of CA Unicenter NSM r11.2.

As development of CA Unicenter NSM r11.2 progresses, we encourage you to consider your migration plan to CA Unicenter ASM r11.1 or CA ASM r11.2. We will contact you again with migration path information and the confirmed End of Service date for Unicenter ASM r11.0.

If you have any questions regarding the support schedule, please contact your local CA Account Manager or Support Availability Manager. To review our Technical Support Lifecycle Policy, please visit: https://support.ca.com.

Your success is very important to us, and we look forward to continuing our successful partnership with you.

The CA Advanced Systems Management Product Team.