Ingres End of Service (EOS) Announcement Support Resources

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24 May 2019

24 May 2019

News and Announcements

Ingres End of Service (EOS) Announcement Support Resources

Please review the following documentation regarding the Ingres EOS Announcement. If you have further questions regarding the announcement, please contact your local Customer Care team from the global list of numbers located below.

 

Customer Scenarios and Support Options

CA / Ingres Software Relationship Support Options
Customer purchased Ingres as a standalone product Support provided by Ingres Corp.
Customer purchased CA product(s) which use Ingres technology, OEM license of Ingres Support provided by CA Support
Customer purchased CA product(s) which use Ingres technology, "full" license of Ingres Support provided by Ingres Corp.

 

Helpful Resources

 

Global Service Center Contact Information

If you have further questions after reviewing the information on this site, please contact the CA Customer Care Group via the numbers below:

  • North America: 1800 CALL CAI - Press 4
  • South America: 1800 CALL CAI - Press 4
  • Asia-Pacific, Japan: 1 800 999 985
  • Europe, Middle East, Africa: Numbers per country, listed below:

    Austria 01 91779 8006   Spain 902 30 34 03
    BeLux 277 44 918   South Africa 011 236 9258
    France 01 49 02 51 63   Denmark 45 47 41 43
    Germany 06151 949 206   Norway 67 52 40 84
    Italy 02 90464 327   Portugal 1 21 420 06 38
    Netherlands 030 6082809   Sweden 08 622 22 94
    Switzerland 022 365 17 43   UK & Ireland +44(0)1753 241624