October 1, 2020

To:         CA IT Asset Manager (CA ITAM) - Software Asset Manager (SAM) Customers

From:     The CA Technologies IT Asset Manager Product Team

Subject:  General Availability Announcement for CA ITAM – Software Asset Manager 4.5.2

On behalf of CA Technologies, A Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA ITAM - Software Asset Manager 4.5.2 is now available.

New features for CA ITAM - Software Asset Manager 4.5.2 include:

• Support for Enterprise Password Vaults: Credentials for the application’s database, FTP, SFTP, LDAP connections, for the mail server or other external resources can be derived from Enterprise Password Vault, resulting in increased security.
• Relation Graph for Services: A new service relation graph visualizes and their relationship with the nodes representing the most relevant details of the services.
• Extension of “Tell me More” for devices: As a first enhancement for the new “Tell me More” feature for devices, a new search field allows to search across all tabs.
• More Changes
  • Sort document tables for a manufacturer, products, license certificates, contracts, etc.
  • Accounts can now be flagged as the primary account.
  • The import preprocessor "csv_transform" is now able to either include or exclude columns matched by a regular expression from the generated CSV file.
  • Support for the Hungarian language. The multilingual user interface can be licensed separately.

You can download your copy of CA ITAM - Software Asset Manager 4.5.2 online at https://casupport.broadcom.com where you can also utilize CA’s case management system.

To install your product, follow the installation procedures for your product at techdocs.broadcom.com. If you have any questions or require assistance, contact CA Customer Care online at broadcom.com/support/services-support/ca-support.

To connect, learn and share with other customers, join and participate in our Service Management Community at https://community.broadcom.com/home

To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at https://casupport.broadcom.com. 

Thank you again for your business.