On behalf of the CA team, we appreciate your business and the opportunity to provide high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products.

This Content Update for build 441 ( eTrust ITM Console Server and eTrust ITM Common Components) includes changes and fixes (enumerated below) that are available through the CA Threat Manager r8 (and eTrust Antivirus r8 and eTrust PestPatrol r8) content update mechanism. By installing this Content Update, you ensure that your systems are current on maintenance and have the latest fixes and updates.

1. Fix Incorrect Policy Violation Message
2. Fix Unable to connect to license server

We encourage you to visit our SupportConnect website at http://Support.ca.com, for detailed information concerning this Post-GA pack, up-to-date support information, and the latest technical bulletins.

In North America, you can obtain your copy of CA Threat Manager r8 (and eTrust Antivirus r8 and eTrust PestPatrol r8) by calling 1-800-841-8743 or contacting your local CA representative. If you are outside of North America, please call your local account representative or the local CA office. You can find a list of CA offices at ca.com/camap.htm.

This letter, and the statements contained herein, do not in any way affect the rights and/or obligations of CA or you, as Licensee, under any existing or future written license agreement or services agreement between the parties relating to the products discussed herein.

We designed our ongoing product development, Technical Support and maintenance programs to help customers succeed, and believe our latest service pack is a good example of our efforts.

Thank you again for your business. We look forward to continuing our partnership with you.

Sam Curry
Vice President
Product Management, Security Business Unit