MSD URL, Firewall, and Network Details
7882
03 September 2026
05 February 2020
URL and Firewall Requirements
| Functionalities | Network Protocol | URL | Possible Customer Changes Required | |
| Support Portal | Landing Page, Download Center, Product Info | HTTPS | support.broadcom.com | Unblock *.broadcom.com domain in your firewall |
| Customer Case/KB management | HTTPS | broadcomcms-software.wolkenservicedesk.com | Unblock *.wolkenservicedesk.com domain in your firewall | |
| Case Attachment via FTP | FTP FTPS SFTP |
supportftp.broadcom.com | No change to firewall rules |
|
| Portal Product/solution Download | HTTPS | downloads.broadcom.com ftp.broadcom.com |
Unblock *.broadcom.com domain in your firewall |
Network and SSL Information
| Domain | Current IP Address | Secondary IP Address* | Port | |
| Case Attachment | supportftp.broadcom.com | 141.202.253.54 | 192.19.172.102 | n/a |
| Receive Order & Service Order | eapi.broadcom.com |
172.66.0.165 162.159.140.167 |
n/a |
443 |
| rdownloads.broadcom.com | 141.202.253.110 | 192.19.172.104 | ||
| ftp.broadcom.com | ftp.broadcom.com | 141.202.253.50 | 192.19.172.117 | n/a |
| Download Center (basic file) | downloads.broadcom.com | 141.202.253.110 | 192.19.172.104 | n/a |
| Download Center (large file) | downloadsl.broadcom.com | 192.19.232.137 | 192.19.172.103 | n/a |
* Note: To increase the availability and resiliency of our FTP servers, Broadcom is migrating to an enhanced infrastructure through the addition of secondary IP addresses.