Changes Requiring Customer Action
7882
28 July 2025
05 February 2020
URL's and Firewall Actions Possibly Needed
| Functionalities | Network Protocol | URL | Possible Customer Changes Required | |
| Support Portal | Landing Page, Download Center, Product Info | HTTPS | support.broadcom.com | Unblock *.broadcom.com domain in your firewall |
| Customer Case/KB management | HTTPS | broadcomcms-software.wolkenservicedesk.com | Unblock *.wolkenservicedesk.com domain in your firewall | |
| Case Attachment via FTP | FTP FTPS SFTP |
supportftp.broadcom.com | No change to firewall rules |
|
| Portal Product/solution Download | HTTPS | downloads.broadcom.com ftp.broadcom.com |
Unblock *.broadcom.com domain in your firewall |
Network and SSL Information
| Domain | IP | Port | New SSL Installation Required for Mainframe | |
| Case Attachment | supportftp.broadcom.com | 141.202.253.54 | No | |
| Receive Order | eapi.broadcom.com | 192.19.232.182 | 443 | Yes |
| rdownloads.broadcom.com | 141.202.253.110 | |||
| ftp.broadcom.com | ftp.broadcom.com | 141.202.253.50 | Yes |