Date:   October 11, 2018
To:          CA Service Virtualization Customers
From:     The CA Technologies Service Virtualization Product Team
Subject: End of Service Announcement for CA Service Virtualization 10.3

CA Technologies is continually working to improve our software and services to best meet the needs of our customers. Please consider this email your written notification that we are discontinuing technical support for the following versions of CA Service Virtualization in accordance with the CA Support Policy and Terms.

After the end of service date, CA Technologies will continue to make self-service support available until the end of your current maintenance term.

In general, there are many advantages to upgrading your software and we encourage you to plan your migration to CA Service Virtualization 10.4. Before installing 10.4, you need to request a new license file (devtestlic.xml).

We also encourage you to attend the CA Service Virtualization Roadmap Session to see what's coming next.

Some of the many enhancements  made to CA Service Virtualization 10.4 include:

• Jenkins Plug-in: A new Jenkins Plugin lets you manage virtual services and provision tests from your Jenkins UI.  The Jenkins plug-in is compatible with CA Service Virtualization version 10.3 and greater.
  
  
  
  Learn more: Using Jenkins Plugin for CA Service Virtualization
  
  
• OpenAPI 3.0 Support: The OpenAPI 3.0 specifications are supported when creating virtual services and tests.
  
  
• Apache Kafka: The Apache Kafka Transport Protocol supports the ability to create tests and virtual services.
  
  
• Virtual Service Catalog Enhancements: Improvements to the Virtual Service Catalog include the ability to run the virtual service catalog as a service and the ability to view the response header details of a virtual service.
  
  
  
  Learn more from this short video: Using Virtual Service Catalog
  
  
• Identity and Access Manager Component: The Identity and Access Manager feature is now managing user creation, role creation, and component authentication for all of DevTest.
  
  
• Important: Please check out our documentation to prepare for upgrading to this new component.
  
  
• Enterprise Dashboard Authentication: Users are now required to login to view and use content in the Enterprise Dashboard.
  
  
• Collection of Customer Experience Data: The telemetry feature is designed to help improve our product experience. Telemetry can be enabled directly from the DevTest installer to share product version and operating system information with CA.

For additional resources to help you plan for your upgrade:

• CA Service Virtualization documentation is available at CA Support Online or our documentation hub.
• Review upgrade material on the DevTest Community site.
• Access to 24/7 Upgrade Support Services via CA Support and direct access during business hours to a designated support resource. 
• Note: CA Extended Support may be available for a limited time after the End of Service date. Please visit https://support.ca.com.
• You will have access to the latest supported version of CA Service Virtualization, at no charge, as long as you have an active maintenance contract for CA Service Virtualization.