CA Service Operations Insight Connectors

Service Operations Insight (SOI) Manager

6482

08 March 2023

27 January 2020

               

Connector For Date Released Version Product Version Compatibility Prerequisites Image Documentation
Service Now 04/19/2021 4.6.1

New York, Orlando, and Paris

Catalyst Container 3.4.4

ZIP

Click here for Documentation
Service Now 03/08/2023 4.6.2

Tokyo

Catalyst Container 3.4.4

ZIP

Click here for Documentation
HP uCMDB Connector 01/03/2023 5.4.3

HP uCMDB 2020.05

Catalyst Container 3.4.4

ZIP

Click here for Documentation
CA Helpdesk Connector 12/21/2021 1.2.1

ServiceNow Orlando

ServiceNow Paris

ServiceNow Rome

HPSM 9.64

SOI Manager 4.2 CU3

ZIP

Click here for Documentation
CA Unified Infrastructure Management 01/25/2021 3.9.3

DX Unified Infrastructure Management (UIM)  20.4

CA Unified Infrastructure Management (UIM)  20.3.x

Catalyst Container 3.4.4 ZIP Click here for Documentation
CA Spectrum 1/24/2020 2.0.0.259 DX NetOps Spectrum
22.2.2
DX NetOps Spectrum
21.2.4
DX NetOps Spectrum
21.2.2
DX NetOps Spectrum
21.2.1
DX NetOps Spectrum
10.4.x

Integration Services 4.2 CU4

Refer: KB 249319

ZIP Click here for Documentation 
SNMP-GENERIC 01/27/2021 4.3.1   Catalyst Container 3.4.4 ZIP Click here for Documentation
SNMP-GENERIC 09/09/2022 4.3.2   Integration Services 4.2 CU4
ZIP
Click here for Documentation

MS SCOM

01/28/2021

4.7.1

SCOM 2016, SCOM 2019

Catalyst Container 3.4.4 ZIP Click here for Documentation

APM Connector

11/08/2022

4.0.2

CA APM 10.8
CA APM SaaS
Integration Services 4.2 CU4 ZIP Click here for Documentation

APM Connector

12/07/2022

3.6.6

CA APM 10.8
Integration Services 4.2 CU4 ZIP Click here for Documentation

   

 

Catalyst Container
Container for CA Service Operations Insight r4.2 3.4.4 Click here for Documentation
Connectors Compatibility Matrix
Compatibility Matrix for Connectors on Integration Services and Catalyst Container   Matrix