June 2019

To:          CA MICS® Resource Management Customers
From:     The CA Technologies CA MICS Resource Management Product Team
Subject:  General Availability Announcement for CA MICS Resource Management

On behalf of CA, Inc, a Broadcom Company we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA MICS Resource Management 14.2 is now available.

Please refer to the Release Notes for product enhancements at: https://docops.ca.com/ca-mics-resource-management/14-1/post-ga/en

We also encourage you to visit the CA MICS Resource Management product information page at https://www.ca.com/us/products/ca-mics-resource-management.html and DocOps.ca.com.

You can download your copy of CA MICS Resource Management 14.2 online at https://support.ca.com/ where you can also utilize CA’s case management system. To install your product, follow the installation procedures for your product at DocOps.ca.com.  If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx,

To connect, learn, and share with other customers, join and participate in our CA MICS Resource Management  CA Community at https://communities.ca.com/.

For information on Product Education, please visit us here and select the training you are looking for.   We update courses based on functional impact as well as high-demand; therefore, courses created from previous releases may apply to the current release. A CA MICS Academy page is also available at https://docops.ca.com/ca-mics-resource-management/14-1/en/additional-resources/ca-mics-academy.

Please review the CA End of Service/End of Life Policy within the ‘Working with CA Support guide’ available at https://support.ca.com by navigating to the Support Policies link.

Thank you again for your business.