Date: April 20, 2017
To: CA IT Asset Manager (CA ITAM) - Software Asset Manager (SAM) Customers
From: The CA IT Asset Manager Product Team
Subject: General Availability Announcement for CA ITAM - Software Asset Manager 4.2.0 capabilities

On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA ITAM - Software Asset Manager 4.2.0 capabilities are now available.

New features for CA ITAM - Software Asset Manager 4.2.0 include:

• New Combined Metric Engine for Microsoft Windows Server: The metric engines "Microsoft Windows Server" and "Microsoft Windows Server Processor" have been merged into one. The new metric engine "Microsoft Windows Server" contains all models and editions of the replaced metric engines.
  
  
• Dashlets for Table Views on Dashboard: Dashlets can now show the number of filtered records resulting from previously saved table views. This allows to answer questions like "How many installations for a specific product exist at a certain cost center?" or "How many not yet activated licenses do I own?".
  
  
• New Connectors: The following new standard connectors are available:
  
  Citrix Edgesight 5.4: This connector enables importing usage data from XenDesktop and XenApp, if managed by Citrix Edgesight. This connector allows to import devices, launched executables, and installed applications on the Citrix server.
  
  BDNA Normalize 4: This connector enables importing devices and raw data into the application using a direct database connection.
  
  BDNA Normalize 5: This connector enables importing devices and raw data into the application using the import preprocessor "bdna."

You can get these new SAM capabilities by downloading CA ITAM - Software Asset Manager 4.2.0 from CA Support Online. If you have any questions or require assistance contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://support.ca.com/irj/portal/anonymous/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn and share with other customers, join and participate in our CA Service Management Community at https://communities.ca.com/.

To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/. 

Thank you again for your business.