Support Content Notification - Support Portal

CA Client Automation - Manager and Server Compatibility Matrix

Product/Component

Notification Id

5119

Last Updated

03 November 2017

Initial Publication Date

03 November 2017

CA IT Client Manager	Manager and Server
Agent	OS Installation Management
CA IT Client Manager Compatibility Matrix for r12.x - Archived

Last Updated: November 03, 2017

Component	Architecture	Operating System (OS)/Database			CA IT Client Manager Version					Comments	Known Problems
Component	Architecture	Name	Variant	Service Pack / Update	r12.8	r12.9	r14.0	r14.0 SP1	r14.0 SP2	Comments	Known Problems
DSM Enterprise/Domain Manager	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v	The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	v	v	v	The CA ITCM Manager components on Oracle 11g is supported in English and German languages only.
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	v	v	v
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	v	v	v
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied. CCS 11.2 SP2 Cum1 and CABI 3.3 SP1 is not supported on Windows Server 2012 R2
		Windows Server 2012 R2	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
CA Patch Manager	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	v	v	v
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	v	v	v
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	v	v	v
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.
		Windows Server 2012 R2	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
	Web Browsers	Internet Explorer 7			v	v	x	x	x
		Internet Explorer 8			v	v	x	x	x
		Internet Explorer 9			v	v	v	v	v
		Internet Explorer 10			v	v	v	v	v
		Internet Explorer 11			v	v	v	v	v
		Firefox 21			v	v	x	x	x
		Firefox 22			v	v	x	x	x
		Firefox 23			v	v	x	x	x
		Firefox 31				v	x	x	x
		Firefox 40					v	v	v
		Firefox 41					v	v	v
		Firefox 42					v	v	v
		Chrome 53						v	v
	Web Servers	Microsoft IIS 7.0			v	v	v	v	v	Note: For ITCM r12.8 support on IIS 8.5, fix RO70008 must be applied.
		Microsoft IIS 7.5			v	v	v	v	v
		Microsoft IIS 8.5			v	v	v	v	v
		Microsoft IIS 10.0							v
CA Asset Intelligence	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	x	x	x
			Standard Edition	SP2	v	v	x	x	x
			Datacenter Edition	SP2	v	v	x	x	x
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	x	x	x
			Enterprise Edition	SP1	v	v	x	x	x
			Standard Edition	Base	v	v	x	x	x
			Standard Edition	SP1	v	v	x	x	x
			Web Edition	Base	v	v	x	x	x
			Web Edition	SP1	v	v	x	x	x
			Datacenter Edition	Base	v	v	x	x	x
			Datacenter Edition	SP1	v	v	x	x	x
		Windows Server 2008	Enterprise Edition	SP2	v	v	x	x	x
			Standard Edition	SP2	v	v	x	x	x
			Datacenter Edition	SP2	v	v	x	x	x
		Windows Server 2012	Standard Edition	Base		v	x	x	x
		Windows Server 2012	Datacenter Edition	Base		v	x	x	x
		Windows Server 2012 R2	Standard Edition	Base		v	x	x	x
		Windows Server 2012 R2	Datacenter Edition	Base		v	x	x	x
	Web Browsers	Internet Explorer 7			v	v	x	x	x
		Internet Explorer 8			v	v	x	x	x
		Internet Explorer 9			v	v	x	x	x
		Internet Explorer 10			v	v	x	x	x
		Firefox 21			v	v	x	x	x
		Firefox 22			v	v	x	x	x
		Firefox 23			v	v	x	x	x
		Firefox 31				v	x	x	x
		Firefox 40				v	x	x	x
		Firefox 41				v	x	x	x
		Firefox 42				v	x	x	x
	Web Servers	Microsoft IIS 7.0			v	v	x	x	x
		Microsoft IIS 7.5			v	v	x	x	x
		Microsoft IIS 8.5				v	x	x	x
CA Desktop Migration Manager	Windows Intel x86	Windows XP	All	SP2	v	v	x	x	x
		Windows XP	All	SP3	v	v	x	x	x
		Windows Vista	All	SP1	v	v	x	x	x
		Windows Vista	All	SP2	v	v	x	x	x
		Windows 7	All	Base	v	v	x	x	x
		Windows 7	All	SP1	v	v	x	x	x
		Windows 8		Base	v	v	x	x	x
			Pro	Base	v	v	x	x	x
			Enterprise	Base	v	v	x	x	x
		Windows 8.1				v	x	x	x
			Pro			v	x	x	x
			Enterprise			v	x	x	x
	Windows Intel x64	Windows XP	All	SP2	v	v	x	x	x
		Windows XP	All	SP3	v	v	x	x	x
		Windows Vista	All	SP1	v	v	x	x	x
		Windows Vista	All	SP2	v	v	x	x	x
		Windows 7	All	Base	v	v	x	x	x
		Windows 7	All	SP1	v	v	x	x	x
		Windows 8		Base	v	v	x	x	x
			Pro	Base	v	v	x	x	x
			Enterprise	Base	v	v	x	x	x
		Windows 8.1		Base		v	x	x	x
			Pro	Base		v	x	x	x
			Enterprise	Base		v	x	x	x
MDB	Windows Intel x86	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	x	x	x	32-bit SQL Server is not supported on x64 platforms
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2014	Enterprise Edition	Base		v	v	v	v
			Enterprise Edition	SP1			v	v	v
			Standard Edition	Base		v	v	v	v
			Standard Edition	SP1			v	v	v
		Oracle 11g	Release 2	11.2.0.1	v	v	v	v	v
	Windows Intel x64	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2014	Enterprise Edition	Base		v	v	v	v
			Enterprise Edition	SP1			v	v	v
			Standard Edition	Base		v	v	v	v
			Standard Edition	SP1			v	v	v
		Microsoft SQL 2016	Enterprise Edition	Base				v	v
			Enterprise Edition	SP1					v
			Standard Edition	Base				v	v
			Standard Edition	SP1					v
		Oracle 11g	Release 2	11.2.0.1	v	v	v	v	v
		Oracle 12c		12.1.0.1		v	v	v	v
		Oracle 12c		12.2.0.1					v
	Solaris Sparc	Oracle 11g	Release 2	11.2.0.2	v	v	v	v	v
Oracle 12c			12.1.0.2		v	v	v	v
Oracle 12c			12.2.0.1					v
IBM AIX	Oracle 11g	Release 2	11.2.0.2	v	v	v	v	v	For r12.8 support on Oracle 11g, the TEC542623 must be applied. Window MDB installer to be used.
	Oracle 12c		12.1.0.2		v	v	v	v
	Oracle 12c		12.2.0.1					v
Red Hat Enterprise Linux Server	Oracle 11g	Release 2	11.2.0.2	v	v	v	v	v
	Oracle 12c		12.1.0.2		v	v	v	v
	Oracle 12c		12.1.0.2					v
SuSE Linux Enterprise Server	Oracle 11g		11.2.0.2	v	v	v	v	v
	Oracle 12c		12.1.0.2		v	v	v	v
	Oracle 12c		12.1.0.2					v
DSM Explorer	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows 7	Enterprise	Base	v	v	v	v	v
			Enterprise	SP1	v	v	v	v	v
			Business	Base	v	v	v	v	v
			Business	SP1	v	v	v	v	v
			Ultimate	Base	v	v	v	v	v
			Ultimate	SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1				v	v	v	v
			Pro			v	v	v	v
			Enterprise			v	v	v	v
		Windows 10	Pro	Base			v	v	v
			Enterprise	Base			v	v	v
			Enterprise 2015 LTSB	Base			v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	v	v	v
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	v	v	v
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	v	v	v
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.
		Windows Server 2012 R2	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
		Windows 7	Enterprise	Base	v	v	v	v	v
			Enterprise	SP1	v	v	v	v	v
			Business	Base	v	v	v	v	v
			Business	SP1	v	v	v	v	v
			Ultimate	Base	v	v	v	v	v
			Ultimate	SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1				v	v	v	v
			Pro			v	v	v	v
			Enterprise			v	v	v	v
		Windows 10	Pro	Base			v	v	v
			Enterprise	Base			v	v	v
			Enterprise 2015 LTSB	Base			v	v	v
DSM Web Console / DSM Web Service	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	v	v	v
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	v	v	v
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	v	v	v
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base	v	v	v	v	v	For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.
		Windows Server 2012 R2	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
	Red Hat Linux x86	Enterprise Linux 6	Server	Update 1	v	v	v	v	v
				Update 2	v	v	v	v	v
				Update 3	v	v	v	v	v
				Update 4	v	v	v	v	v
				Update 5		v	v	v	v
		Enterprise Linux 5	Server	Update 9	v	v	v	v	v
	Red Hat Linux x64	Enterprise Linux 6	Server	Update 1	v	v	v	v	v
				Update 2	v	v	v	v	v
				Update 3	v	v	v	v	v
				Update 4	v	v	v	v	v
				Update 5		v	v	v	v
		Enterprise Linux 5	Server	Update 9	v	v	v	v	v
	SuSE Linux x86	Enterprise Server 11		SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3		v	v	v	v
		Enterprise Server 10		SP4	v	v	v	v	v
	SuSE Linux x64	Enterprise Server 11		SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3		v	v	v	v
		Enterprise Server 10		SP4	v	v	v	v	v
	Web Browsers	Internet Explorer 7			v	v	x	x	x
		Internet Explorer 8			v	v	x	x	x
		Internet Explorer 9			v	v	v	v	v
		Internet Explorer 10			v	v	v	v	v
		Internet Explorer 11			v	v	v	v	v
		Firefox 21			v	v	x	x	x
		Firefox 22			v	v	x	x	x
		Firefox 23			v	v	x	x	x
		Firefox 31				v	x	x	x
		Firefox 40					v	v	v
		Firefox 41					v	v	v
		Firefox 42					v	v	v
	Web Servers	Microsoft IIS 7.0			v	v	v	v	v
		Microsoft IIS 7.5			v	v	v	v	v
		Microsoft IIS 8.5			v	v	v	v	v
		Microsoft IIS 10.0							v
		Tomcat 5.5			v	v	v	v	v
		Tomcat 6.0			v	v	v	v	v
		Tomcat 7.0				v	v	v	v
		Tomcat 8.0					v	v	v
		Apache Server 2.2 on Linux			v	v	v	v	v
		Apache Server 2.0 on Linux			v	v	x	x	x
DSM Scalability Server	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows 7	Enterprise	Base	v	v	x	x	x
			Enterprise	SP1	v	v	v	v	v
			Business	Base	v	v	x	x	x
			Business	SP1	v	v	v	v	v
			Ultimate	Base	v	v	x	x	x
			Ultimate	SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1		Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows 8.1, fix RO70008 must be applied.
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 10	Pro	Base			v	v	v
			Enterprise	Base			v	v	v
			Enterprise 2015 LTSB	Base			v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	x	x	x
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	x	x	x
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	x	x	x
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	x	x	x
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows Server 2012 R2, fix RO70008 must be applied.
		Windows Server 2012 R2	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
		Windows 7	Enterprise	Base	v	v	x	x	x
			Enterprise	SP1	v	v	v	v	v
			Business	Base	v	v	x	x	x
			Business	SP1	v	v	v	v	v
			Ultimate	Base	v	v	x	x	x
			Ultimate	SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1		Base	v	v	v	v	v	Note: For ITCM r12.8 support on Windows 8.1, fix RO70008 must be applied.
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 10	Pro	Base			v	v	v
			Enterprise	Base			v	v	v
			Enterprise 2015 LTSB	Base			v	v	v
	SuSE Linux x86	Enterprise Server 10		SP4	v	v	x	x	x
		Enterprise Server 11		Base	v	v	x	x	x
				SP1	v	v	x	x	x
				SP2	v	v	x	x	x
				SP3		v	v	v	v
	SuSE Linux x64	Enterprise Server 10		SP4	v	v	x	x	x
		Enterprise Server 11		Base	v	v	x	x	x
				SP1	v	v	x	x	x
				SP2	v	v	x	x	x
				SP3		v	v	v	v
		Enterprise Server 12		Base			v	v	v
	Red Hat Linux x86	Enterprise Linux 5	Server	Update 9	v	v	x	x	x
		Enterprise Linux 5	Server	Update 11			v	v	v
		Enterprise Linux 6	Server	Base	v	v	x	x	x
Update 1				v	v	x	x	x
Update 2				v	v	x	x	x
Update 3				v	v	x	x	x
Update 4				v	v	x	x	x
Update 5					v	v	v	v
Update 6						v	v	v
Update 7						v	v	v
Red Hat Linux x64	Enterprise Linux 5	Server	Update 9	v	v	x	x	x
	Enterprise Linux 5	Server	Update 11			v	v	v
	Enterprise Linux 6	Server	Base	v	v	x	x	x
			Update 1	v	v	x	x	x
			Update 2	v	v	x	x	x
			Update 3	v	v	x	x	x
			Update 4	v	v	x	x	x
			Update 5		v	v	v	v
			Update 6			v	v	v
			Update 7			v	v	v
	Enterprise Linux 7	Server	Base			v	v	v
ENC Gateway	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows 7	Enterprise	Base	v	v	x	x	x
			Enterprise	SP1	v	v	v	v	v
			Business	Base	v	v	x	x	x
			Business	SP1	v	v	v	v	v
			Ultimate	Base	v	v	x	x	x
			Ultimate	SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1				v	v	v	v
			Pro			v	v	v	v
			Enterprise			v	v	v	v
	Windows Intel x64	Windows Server 2008 R2	Enterprise Edition	Base	v	v	x	x	x
			Enterprise Edition	SP1	v	v	v	v	v
			Standard Edition	Base	v	v	x	x	x
			Standard Edition	SP1	v	v	v	v	v
			Web Edition	Base	v	v	x	x	x
			Web Edition	SP1	v	v	v	v	v
			Datacenter Edition	Base	v	v	x	x	x
			Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
			Standard Edition	SP2	v	v	v	v	v
			Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2012	Standard Edition	Base	v	v	v	v	v
		Windows Server 2012	Datacenter Edition	Base	v	v	v	v	v
		Windows Server 2012 R2	Standard Edition	Base		v	v	v	v
		Windows Server 2012 R2	Datacenter Edition	Base		v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
		Windows 7	Enterprise	Base	v	v	x	x	x
				SP1	v	v	v	v	v
			Business	Base	v	v	x	x	x
				SP1	v	v	v	v	v
			Ultimate	Base	v	v	x	x	x
				SP1	v	v	v	v	v
		Windows 8		Base	v	v	v	v	v
			Pro	Base	v	v	v	v	v
			Enterprise	Base	v	v	v	v	v
		Windows 8.1				v	v	v	v
			Pro			v	v	v	v
			Enterprise			v	v	v	v
CA IT Client Manager (Local MDB) - Cluster (Active/Passive only)
DSM Enterprise/ Domain Manager	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
	Windows Intel x86	Windows Server 2008	Datacenter Edition	SP2	v	v	v	v	v
	Windows Intel x64	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
		Windows Server 2008	Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2008 R2	Enterprise Edition	SP1	v	v	v	v	v
		Windows Server 2008 R2	Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2012 R2	Enterprise Edition			v	v	v	v
		Windows Server 2012 R2	Datacenter Edition			v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
CA Patch Manager	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
	Windows Intel x86	Windows Server 2008	Datacenter Edition	SP2	v	v	v	v	v
	Windows Intel x64	Windows Server 2008	Enterprise Edition	SP2	v	v	v	v	v
		Windows Server 2008	Datacenter Edition	SP2	v	v	v	v	v
		Windows Server 2008 R2	Enterprise Edition	SP1	v	v	v	v	v
		Windows Server 2008 R2	Datacenter Edition	SP1	v	v	v	v	v
		Windows Server 2012 R2	Enterprise Edition			v	v	v	v
		Windows Server 2012 R2	Datacenter Edition			v	v	v	v
		Windows Server 2016	Standard	Base					v
		Windows Server 2016	Datacenter	Base					v
CA Asset Intelligence	Windows Intel x86	Windows Server 2008	Enterprise Edition	SP2	v	v	x	x	x
	Windows Intel x86	Windows Server 2008	Datacenter Edition	SP2	v	v	x	x	x
	Windows Intel x64	Windows Server 2003 R2	Enterprise Edition	SP2	v	v	x	x	x
		Windows Server 2003	Enterprise Edition	SP2	v	v	x	x	x
		Windows Server 2008	Enterprise Edition	SP2	v	v	x	x	x
		Windows Server 2008	Datacenter Edition	SP2	v	v	x	x	x
		Windows Server 2008 R2	Enterprise Edition	SP1	v	v	x	x	x
		Windows Server 2008 R2	Datacenter Edition	SP1	v	v	x	x	x
		Windows Server 2012 R2	Enterprise Edition			v	x	x	x
		Windows Server 2012 R2	Datacenter Edition			v	x	x	x
Management Database (Remote MDB) Only - Cluster (Active/Active and Active/Passive)
Management Database (MDB)	Windows Intel x86	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2014	Enterprise Edition	Base		v	v	v	v
			Enterprise Edition	SP1			v	v	v
			Standard Edition	Base		v	v	v	v
			Standard Edition	SP1			v	v	v
	Windows Intel x64	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2014	Enterprise Edition	Base		v	v	v	v
			Enterprise Edition	SP1			v	v	v
			Standard Edition	Base		v	v	v	v
			Standard Edition	SP1			v	v	v
Management Database (Remote MDB) including CCS - Cluster (Active/Passive only)
Management Database (MDB)	Windows Intel x86	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
	Windows Intel x64	Microsoft SQL 2008	Enterprise Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
			Standard Edition	SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3	v	v	v	v	v
				SP4		v	v	v	v
		Microsoft SQL 2008 R2	Enterprise Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
			Standard Edition	Base	v	v	v	v	v
				SP1	v	v	v	v	v
				SP2	v	v	v	v	v
				SP3			v	v	v
		Microsoft SQL 2012	Enterprise Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v
			Standard Edition	Base		v	v	v	v
				SP1		v	v	v	v
				SP2		v	v	v	v
				SP3			v	v	v

Synchronization Bridge Compatibility Matrix

Source

Comments

Known Problems

CA IT Client Manager Version

Destination

r12.8

r12.9

r14.0

r14.0 SP1

r14.0 SP2

Product

Database

Release

SQL 2008

SQL 2008 R2

SQL2012

SQL 2008

SQL 2008 R2

SQL2012

SQL2014

SQL 2008

SQL 2008 R2

SQL2012

SQL2014

SQL 2008

SQL 2008 R2

SQL2012

SQL2014

SQL 2008

SQL 2008 R2

SQL2012

SQL2016

CA Service Desk (SD)

SQL 2008

r12.6

r12.7

r12.9

r14.1

SQL 2012

r12.7

r12.9

r14.1

Oracle 11g R2

r12.6

r12.7

r12.9

r14.1

CA Unicenter Asset Portfolio Management (UAPM)

SQL 2005

r11.3.4

SQL 2008

r11.3.4-C3

r11.3.4-C4

r12.6

r12.9

r14.1

Oracle 11g R2

r12.9

r14.1

Legend
v (Tick Mark)	Supported
x (Cross Mark)	Support Dropped
(Empty)	Not Yet Supported