CA Anti-Virus for the Enterprise for Windows Compatibility Matrix
2986
24 May 2019
24 May 2019
Last Updated: August 05, 2011
| Operating System | Version | Required Updates/ Service packs/ Fixes | CA Anti-Virus 8.1 | eTrust Antivirus r8 | eTrust Antivirus 7.1 | Known Issues/ Limitations |
| Windows 7 Ultimate - Includes Windows 7 Professional and Windows 7 Enterprise Edition | (RTM build) 32-bit and 64-bit | None | Yes | No | No | Please download the patch to use the 32 bit or 64 bit version. For more information or to download the patch, please refer to the CA Antivirus main page. |
| Windows 2008 Server R2 | None | Yes | No | No | Please download the patch to use the 32 bit or 64 bit version. For more information or to download the patch, please refer to the CA Antivirus main page. | |
| Windows XP - Home/Media Editions | 5.10 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 Support is limited to Threat Management client agent. Do not install Threat Management Server on this operating system. Use of Remote Install Utility/Manager to rollout to HomeME editions clients is not supported. |
| Windows XP - Tablet PC Edition | 5.10 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 Support is limited to Threat Management client agent. Do not install Threat Management Server on this operating system. Use of Remote Install Utility/Manager to rollout to HomeME editions clients is not supported. |
| Windows XP - Pro (32bit) | 5.10 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows XP - Pro (64bit Itanium) | 5.10 | All SP Levels | No | No | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0. |
| Windows XP - Pro (Intel EM64 and AMD64) | 5.10 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0. r8 support is limited to Client, not Threat Management Server (Admin server). 8.1 supports both Client and Threat Management Server. |
| Windows Vista (32Bit)Basic Edition, Premium Edition, Business Edition and Vista ultimate | Yes | No | No | Support is limited to Threat Management client agent. Do not install Threat Management Server on this operating system. Use of Remote Install Utility/Manager to rollout to Vista clients is not supported. | ||
| Windows Vista (Intel EM64 and AMD64) | Yes | No | No | Support is limited to Threat Management client agent. Do not install Threat Management Server on this operating system. Use of Remote Install Utility/Manager to rollout to Vista clients is not supported. | ||
| Windows XP Embedded (Using Corporate eAV Solution) | 5.2 | All SP Levels | No | No | No | This was previously supported with our eTrust Antivirus r7.1 technology, however, this has reached an End of Service, as of December 31, 2008. |
| Windows Embedded Point of Service - WEPOS (Using Corporate eAV Solution) | All SP Levels | No | No | No | This was previously supported with our eTrust Antivirus r7.1 technology, however, this has reached an End of Service, as of December 31, 2008. | |
| Windows Embedded Point of Service - WEPOS (Using eAV for XPe SDK - OEM Kit) | All SP Levels | No | No | No | This was previously supported with our eTrust Antivirus r7.1 technology, however, this has reached an End of Service, as of December 31, 2008. | |
| XP Embedded w/ Target Designer & Embedded Studio (Using eAV for XPe SDK - OEM Kit) | 5.2 | All SP Levels | No) | No | No | This was previously supported with our eTrust Antivirus r7.1 technology, however, this has reached an End of Service, as of December 31, 2008. |
| Windows NT | 4.00 | SP3 | No | No | No | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows NT | 4.00 | SP4 | No | No | Limited | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows NT | 4.00 | SP5 | No | No | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows NT | 4.00 | SP6 | No | No | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows NT | 4.00 | SP6A | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows 2000 (All Versions) | 5.00 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 | |
| Windows 2000 (All Versions) | 5.00 | SP1 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows 2000 (All Versions) | 5.00 | SP2 | Yes | Yes | Yes | R 7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows 2000 (All Versions) | 5.00 | SP3 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows 2000 (All Versions) | 5.00 | SP4 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2000 (Small Business Edition) | 5.00 | Yes | Yes | Yes | Supports the native applications within MS-SMB Server, such as the OS, Exchange, ISA Server. Please see specific product Compatabilities. Native integration into SBS console not supported | |
| Windows 2003 + SAK 3.0 | 5.20 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 | |
| Windows Server 2003 R2 | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2003 (Standard Edition - 32bit) | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2003 (Enterprise Edition - 32bit) | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2003 (DataCenter Edition - 32bit) | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2003 (WebServer Edition - 32bit) | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Server 2003 (Small Business Edition - 32bit) | 5.20 | All SP Levels | Yes | Yes | Limited | Supports the native applications within MS-SMB Server, such as the OS, Exchange, ISA Server. Please see specific product Compatabilities. Native integration into SBS console not supported |
| Windows Longhorn | No | No | No | |||
| Windows Server 2003 -(64bit Itanium) | 5.20 | All SP Levels | No | No | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0. |
| Windows Server 2003 (64bit Intel/AMD x64) | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0. r8 support is limited to Client, not Threat Management Server (Admin server). 8.1 supports both Client and Threat Management Server. |
| Windows Server 2008 (32 bit) | All SP Levels | Yes | No | No | Refresh build 8.1.655 supported on Windows 2008 | |
| Windows Server 2008 (64bit Intel/AMD) | All SP Levels | Yes | No | No | Refresh build 8.1.655 supported on Windows 2008 Support is limited to the Antivirus component of eTrust Threat Manager and the Antispyware engine does not get installed. | |
| Windows Server 2008 (64bit Itanium) | All SP Levels | No | No | No | ||
| Windows Server 2008 Server Core | All SP Levels | No | No | No | ||
| Windows Server 2008 Hyper-V | All SP Levels | No | No | No | ||
| Windows Storage Server 2003 | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows Virtual Server 2005 | 5.20 | All SP Levels | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 |
| Windows SharePoint Server | 5.20 | All SP Levels | No | No | No | |
| Windows NT Cluster | 4.00 | Refer to NT SP Support above | Yes | Yes | Yes | For both (Activ-Active and (Active-Passive) configurations, install the base product (and the email option) on each node in the cluster. For Exchange please refer to the Groupware section for compatability. |
| Windows 2000 Cluster | 5.00 | Refer to 2000 SP Support above | Yes | Yes | Yes | For both (Activ-Active and (Active-Passive) configurations, install the base product (and the email option) on each node in the cluster. For Exchange please refer to the Groupware section for compatability. |
| Windows 2003 Cluster | 5.20 | Refer to 2003 SP Support above | Yes | Yes | Yes | For both (Activ-Active and (Active-Passive) configurations, install the base product (and the email option) on each node in the cluster. For Exchange please refer to the Groupware section for compatability. |
| Windows NT 4.0 Terminal Server | 4.0 | See SP Levels for NT 4.0 | Yes | Yes | Yes | Run "change user install" before installing the build. Then run "change user execute" before installing the services. |
| Windows 2000 Terminal Server | 5.0 | See SP Levels for 2000 | Yes | Yes | Yes | If running in Application Server mode, Then run "change user execute" before starting the services. |
| Windows XP Terminal Server | See SP Levels for XP | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 | |
| Windows 2003 Terminal Server | See SP Levels for 2003 | Yes | Yes | Yes | R7.1 need a minimum of IE 4.0 or higher. R8 needs a minimum of IE 6.0 | |
| Citrix | Presentation Server 4.0 | Yes | No | No | ||
| Citrix | Presentation Server 4.5/XenApp 4.5 | Yes | No | No | ||
| Citrix | MetaFrame Presentation Server 3 .0 | No | No | Yes | ||
| Citrix | MetaFrame XP Presentation Server FR3/SP4 | No | No | Yes | ||
| EMC Celerra | NT4, 2000, 2003 | Yes | Yes | Yes | Check with EMC for full details on Celerra support | |
| NetApp Filer | NT4, 2000, XP | Yes | Yes | Yes |