Date: May 01, 2015
To: AutoPilot for WebSphere MQ Customers Customers
From: The CA Product Team for AutoPilot® for WebSphere MQ
Subject: End of Service Announcement for AutoPilot for WebSphere MQ Release 6.2

CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In accordance with our CA Support Policy and Terms (https://support.ca.com/), please consider this letter your written notification that we are discontinuing support for AutoPilot for WebSphere MQ Release 6.2 beginning July 1, 2015. This will allow our Development organization to more effectively focus its resources on and add value to the next release of AutoPilot for WebSphere MQ.

At this time, we encourage you to plan for the migration to AutoPilot for WebSphere MQ 6.5 as soon as possible, so you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on AutoPilot for WebSphere MQ, please visit the AutoPilot for WebSphere MQ pages at CA Support Online (https://support.ca.com/).

As CA Technologies would like to help make your upgrade to AutoPilot for WebSphere MQ 6.5 as straightforward and successful as possible, we are offering the following:

• A no-charge software upgrade from the Version/Release scheduled for End of Service to the new Version/Release as long as you have an active maintenance contract for AutoPilot for WebSphere MQ.
  
  
• Documentation to help you prepare for your upgrade to the new Version/Release can be viewed on the AutoPilot for WebSphere MQ pages at CA Support Online (https://support.ca.com/).
  
  
• Consulting services from CA Services for any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. Please visit www.ca.com/services.
  
  
• Assistance from qualified local CA partners with any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information and a list of partners in your area, please contact your local CA Channel Partner Group office, (http://www.ca.com/partners.aspx).

If you have any questions regarding the support schedule, please contact AutoPilot for WebSphere MQ CA Support at CA Support Online (https://support.ca.com/), your local CA Account Manager, a member of the Customer Success Team, or CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://support.ca.com/irj/portal/anonymous/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

Your success is very important to us, and we look forward to continuing our successful partnership with you.