<Date>

To:          <Product Name> Customers
From:     The CA Technologies <Product Name> Product Team
Subject:  General Availability Announcement for <Product Name> <Release Number> <Identifier>

On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products.

Today, we are pleased to announce the availability of <Product Name> <Release Number> <Identifier>.  This <Service Pack/Maintenance Release /Other Names> includes all maintenance published prior to this update. By installing this <Service Pack/Maintenance Release /Other Names>, you ensure that your systems are current on maintenance for <Release Number>. 

<Add any additional information about the new Service Pack/Maintenance Release /Other Names >.

Please visit the <Product Name> product information page on the CA Support Online website at https://support.ca.com/ for detailed information concerning this Service Pack, up-to-date support information, and the latest technical bulletins. 

You can download your copy of <Product Name> <Release Number> <Identifier> from CA Support Online https://support.ca.com/. If you have any questions or require assistance please contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare.  You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country. 

Should you need any assistance, our CA Services experts can help.  For more information on CA Services and how you can leverage our experience, please visit www.ca.com/services.

Your success is very important to us, and we look forward to continuing our successful partnership with you.