Transitioning from SEP Cloud or SEP SBE to SES Enterprise
13 November 2020
26 May 2020
EXTENSION: End-of-Life date has been moved from November 2, 2020 to December 7, 2020 to allow more time for customers and partners to complete their transitions.
Symantec Enterprise Division is terminating the Symantec Endpoint Protection Cloud (SEP Cloud) and Symantec Endpoint Protection Small Business Edition (SEP SBE) services.
SEP Cloud and SEP SBE customers can transition from their current product to Symantec Endpoint Security Enterprise (SES Enterprise). Learn more about SES Enterprise.
On the End-of-life date:
- Customers will not be able to access the SEP Cloud or SEP SBE cloud console, and the endpoints previously managed via SEP Cloud and SEP SBE will no longer be protected.
- SEP Cloud and SEP SBE customers will not be able to log technical support cases. If you have already purchased or own your SES Enterprise entitlement, you may log a support case for your SES Enterprise product for any licensing or technical help.
Transitioning to SES Enterprise
While straight-forward, the transition process is not automated or forced. Customers need to perform the transition in 3 steps:
Step 1: Get a SES Enterprise entitlement