Layer7 API Gateway 10.1 - End Of Service Announcement
30 January 2023
30 January 2023
January 30th, 2023
To: Layer7 API Gateway Customers
From: The Broadcom Layer7 API Gateway Product Team
Subject: End of Service Announcement for Layer7 API Gateway 10.1
Broadcom Software is continually working to improve our software and services to best meet the needs of our customers. In accordance with our Broadcom Maintenance Policy Handbook , please consider this email your written notification that we are discontinuing technical support for the following product versions, effective June 30th, 2024:
- Layer7 API Gateway 10.1
This will allow our development organization to focus our efforts more effectively on the current and next releases of the Layer7 API Gateway.
At this time, we encourage you to plan for the migration to the latest associated versions (currently Layer7 API Gateway 11.0) as soon as possible, so that you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on Layer7 API Gateway, please visit the Layer7 product pages at Broadcom Support Online.
As Broadcom would like to make your upgrade to a newer version of the Layer7 API Gateway as seamless and straightforward as possible, we are offering the following:
- Upgrade to a supported version of the Layer7 API Gateway, at no charge, as long as you have an active maintenance contract for Layer7 API Gateway. Please check the product compatibility matrixes at the product documentation page here to plan your upgrade.
- Upgrade assistance from qualified local Broadcom Partners.
If you have any questions regarding the support schedule, please contact Layer7 API Gateway Broadcom Support at Broadcom Support Online (https://support.broadcom.com/), your local Broadcom Account Manager, Customer Success Manager or Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form. You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country.
Your success is very important to us, and we look forward to continuing our successful partnership with you.