This release delivers significant value to our customers by enhancing self-service capabilities, improving data integrity, and providing greater flexibility for integrations. With features like AI-powered field augmentation, configurable landing pages, and enhanced adapter capabilities, customers can streamline their workflows, reduce administrative overhead, and unlock new integration possibilities.

Highlights

• GenAI Integration: Leverage Generative AI for data augmentation and enrichment. 
• Advanced Field Mapping: Configure complex field mappings without the need for custom scripting.
• Self-Service Universal Adapter Management: SaaS customers can now manage their own Universal Adapters.
• Adapter improvements: Clarity Enhancements with expanded support for financial data and Flat File Adapter UX enhancements
• Jira Integration Improvements: Enhanced data integrity and support for XRay plugin.
• Enhanced User Experience: Configurable landing pages.

New features in ValueOps ConnectALL 4.0.0

• Augment Automations with GenAI

• Allow users to add dynamic AI prompts to interpret/enrich synchronized field content, leveraging the new concatenation functionality (including up to five field values within a prompt).

• Added a new type of Connection (“LLM”) 

• Support Microsoft CoPilot, Anthropic, OpenAI, and Gemini as “Bring Your Own”

• Customer Outcomes:

• Provide synchronized content enriched

• Support use cases like Artifact Quality check, scoring artifacts for any artifact types supported in ConnectALL

• Automation Templates for Common Synchronization Patterns

• Deliver basic field mapping template capability that allows users to configure an automation based on a pre-existing set of field mappings.
• Customer Outcomes:
• Allows customers to quickly implement common mapping use cases.
• Allows customers to see relevant use cases for their adapters.
• To enhance governance and standardizing integration patterns across teams

• Automation User Experience:

• Basic Field Concatenation (support AI prompts in sync config)
• Specify up to five input fields to concatenate to a single destination field.
• Support for specifying additional text to appear in the concatenation.
• Supported by import/export field mapping.
• Customer Outcomes:
• Customers gain self-serviceability and visibility into use cases where they have to concatenate multiple fields without having to use a custom script.

• SaaS Readiness: 

• Universal Adapter Management by Tenant/Group Admin
• Allow Tenant/Group Admin users to create/manage and make visible Universal Adapters for their Group only.
• Customer Outcomes:
• Customers can now create and use their own Universal Adapter without relying on Broadcom. 

• Adapter Enhancements:

• Xray Adapter Support (Xray plugin for Jira)
• Execute Tosca Tests from Xray.
• View Tosca Test Results in Xray.
• Map Test Cases in Xray to Tosca TestCases.
• Sync Test Executions/Results from Tosca → Xray.
• Maintain traceability with Jira requirements and defects.
• Customer Outcomes:
• Align test automation with test management and traceability in Jira.
• Enables end-to-end traceability.

• Clarity Adapter 
• Support Actual Transactions (Posted Transaction) entity Type
• Support Money & TSV types in Clarity Adapter as READ ONLY
• Customer Outcomes:
• Synchronize Transaction between Clarity and other financial Applications like Oracle Fusion, SAP S4/HANA.

• Flat File Adapter 

• Support for additional delimiters TSV (Tab) / PSV (Pipe) / Custom Delimiter, along with existing CSV.
• Support filter on file name (pattern matching).
• Ease the creation for FlatFile Automation - Bring in the Fields creation and availability within the Automation creation.
• Customer Outcomes:
• Integrate systems that don't have an API (or are not made available). 
• Ease of use a flat file adapter like any other Out Of The Box adapter.

• ServiceNow adapter

• Rate-limiting conditions need to be extended for ServiceNow Adapter.
• Customer Outcomes:
• ServiceNow utilises rate limiting to control the volume of requests to its APIs, aiming to prevent abuse and to promote system stability.

• VCF Operations Adapter (beta)
• Support VCF v9. Artifact types supported are: VMware fleets(VCenters,cloud resources). This includes hardware like servers (ESXi Hosts), networks (NSX), and storage (SAN). It also covers virtual items like VMs and reports.
• Send resources to a CMDB (like ServiceNow).
• Send report data to other systems (for example, reports on oversized VMs).
• Use Cases:  
• VCF data to Service Now (CMDB): VCF keeps key details about system parts – things like hosts, networks, storage, and VMs.Link VCF resources to Service Now entries (resource name, ID, state, current status).
• VCF reports: VCF creates scheduled reports. These show data it collects. One important report checks if VMs are sized correctly, like finding underused ones. You can synchronize report content to other solutions, like ServiceNow to see things like reclaimable memory or CPU for each VM.
• Customer Outcomes
• Keep CMDB accurate and uptodate with current info on all VCF resources.
• Synchronize any VCF information from reports to any solutions with latest information (status, usage, etc…) 

• Enhance User Experience

• Provide a provision for users to decide where they want to land upon logging in to ConnectALL.
• Customer Outcomes:
• Landing always on Dashboard takes more time for the Users and allows the users to decide where to land to speed up time to value.

• Orphaned Management Improvements 

• Implement the Retry of Failed Orphaned / Restored Records.
• Provide a retry mechanism for Orphaned / Restored record.
• Enable the option under Related Artifacts UI.
• Customer Outcomes:
• Should automatically / manually be able to process the failed orphaned / restore record to keep systems up to date.

• Solution Administration 

• Allow Multiple Defined Admin Users.
• Customer Outcomes:
• Some customers do not allow shared admin users or default user names, which are needed for logging and traceability.

• Enhance Automation Scoping and Project Mapping for Enterprise Scale

• Extend the automatic user lookup functionality for other object type fields that are mapped based on property values of the object.
• Customer Outcomes:
• Allows mapping sprints by date.
• Allows mapping users by ID.

•  Customer Voice:

• Rally Adapter: Support Multi-Project Configurations for Hundreds of Projects for Rally Adapter by removing the limit of 250 projects per automation. It allows customers to support more projects on a single set of automations, reducing administrative overhead and minimizing the chance for user error with inconsistent configurations.
• ​​Jira Adapter Enhancements for Data Integrity: Address limitations related to project/team mapping for Jira Cloud to support for customers migrating to Jira Cloud and standardizing their team identifier.
• DE176789: Fixed formatting issues when syncing Jira descriptions with bullet points to Rally.
• DE176503: Fixed the Automations UI not displaying the adapters and icons in the Automations Value Stream view
• DE176225: Addressed syncing of the bulk records from Jira 
• DE176174: Addressed the errors while loading the value stream when automation exists with a dormant adapter. 
• DE175882: Fixed the sync issues when configuring the _URL field in Rally.
• DE175866: Addressed issues to ensure records are synced based on the last modified timestamp.
• DE174699: Fixed the errors while installing  as a non-root user and when trying to update the broker.xml 
• DE172887: Duplicate issues created in Jira when moving issues in Rally from one project to another using multivariate project mapping.
• DE172586: SaaS Sync failed: Referenced object could not be read
• DE173125: Changing issue type in Jira creates relationships with multiple automations and multiple artifacts in Rally
• DE173314: ConnectALL UI - Failure while exporting related artefacts.
• DE174358: When records fail due to rate limiting, Retries are not triggered.
• DE174417: "jira_LINKTYPE' cannot be set" when enabling issue linking while syncing from Rally to Jira
• DE174468: Multivariate mapping conflict alerts are not displayed.
• DE174611: Post upgrade, automations are not getting created via SSO user.
• DE174645: Jira descriptions with bullet formatting are not syncing correctly into Rally.
• DE174668: While editing Value mapping for a multivariate mapping causes an error.
• DE174347: Remedy:  Attachment sync failure
• DE173761: Sync failure to Remedy application.
• DE174770: Inline attachments(Images) sync failure in Rally
• DE175690: SYNC_FAILURE emails not triggered during bulk sync failure.
• DE175313: Records were not syncing from Jira Cloud due to Jira API deprecation.
• DE174545: Orphan failure in automations with multi-variate configuration.
• DE174814: Value translation for the project field fails with the error java.lang.ArrayIndexOutOfBoundsException: null
• DE175137: Post upgrade, ServiceNow OAuth connection error

Noteworthy Pointers

•  Documentation:
• New ValueOps ConnectALL 4.0.0 Documentation: Link
• Broadcom Software Academy:
• ConnectALL Training Courses: Link
• ConnectALL Sim Lab:  Link
• ConnectALL Academy Home Page: Link
• ValueOps ConnectALL Community: Link
• ConnectALL Solution brief: Link

How to Subscribe to receive GA Letter automatically: Link

Scheduled Upgrades

If you are an On-Premise customer, you can download your copy of ValueOps ConnectALL Release 4.0 online at Broadcom Support where you can also utilize Broadcom’s case management system. To install your product, follow the installation procedures for your product at Tech Docs. If you are a SaaS customer, your environment will be automatically upgraded to the new release at a scheduled time following the 4.0 GA release date. Customers can expect a follow-up communication with additional details related to automatic upgrades. If you have any questions or require assistance, please contact Broadcom Support.

For a list of free Education courses, please visit Broadcom Academy. We update courses based on functional impact as well as high demand; therefore, courses created from previous releases may apply to the current release. 

Thank you again for your business.