General Availability Announcement for Symantec Endpoint Protection 16 for Windows on Symantec Endpoint Security (SES)
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04 June 2025
04 June 2025
June 4, 2025
To: Symantec Endpoint Security Customers
From: The Endpoint Security Team at Broadcom
Subject: General Availability Announcement for Symantec Endpoint Protection 16 for Windows on Symantec Endpoint Security (SES)
On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that Symantec Endpoint Protection 16 for Windows on SES is now available. This update is available to all Symantec customers who have a Symantec Endpoint Security Enterprise, SES Complete, or Symantec Endpoint Protection (SEP) license.
New features for SEP 16 include:
- Endpoint Security Agent (ESA) - Modular and Extensible Architecture
- This release is the first on the new Endpoint Security Agent (ESA), a consolidated agent architecture that is building the foundation for future improvements while maintaining backward compatibility with existing systems.
- The ESA provides Shared Services across products and a new agent UI that is simplified, consistent across products and scalable to support future products on the agent.
Shared services include: - Live Update allows granular updates to features and products. This enables us to deliver updates to targeted components with speed and precision.
- Ability to configure a local LiveUpdate Server.
- Tamper Protection.
- Restart scheduling with end user message customization.
- SEP 16 on ESA Benefits
- Ease of deployment, based on the modular ESA architecture
- Features can now be changed without reinstallation (e.g. Firewall can be added or removed on the fly).
- Languages can be configured at the endpoint (no need to reinstall).
- Fewer reboots required than SEP 14.x. Modern architecture leverages the concept of opportunistic restarts.
- Improved Performance
- On-demand scans are ~50% faster - both first time scans as well as subsequent scans.
- ~25% reduction in the installed memory footprint with all features and products turned on.
- Simplified User Experience
- Moved advanced settings from the SEP product UI to SES. End users now only have on/off toggles in their agent UI and administrators can configure advanced settings from SES.
- Improved and consistent dialogs for errors and warnings
- Consistent look-and-feel of logs across all features.
- Auto-Enabler for all features (SEP 14.x clients support this only for Anti-Malware and Firewall).
- More powerful troubleshooting tools.
You can access the Symantec Endpoint Security What’s New that details the features and highlights of this release. We also encourage you to visit the Endpoint Protection product information page on the Broadcom Support Online website at https://support.broadcom.com/.
For information about installing and managing SEP 16, see Symantec Endpoint Protection (SEP) 16. To automatically upgrade your devices to SEP 16, turn on the Upgrade to SEP 16 setting in your System Policy. If you have any questions or require assistance, contact Broadcom Customer Care at:
- Online at https://support.broadcom.com/web/ecx/contact-support where you can submit an online request using the Customer Care web form: https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.205828371.1432263889.1590607313-713014253.1588711301.
- By phone at +1-800-225-5224 in North America or see https://support.broadcom.com/web/ecx/contact-support for the local number in your country.
For more information on Broadcom Services and how you can leverage your experience, please visit https://www.broadcom.com/support/ca/services-support/ca-services.
To review Broadcom Support lifecycle policies, please review the Broadcom Support Policy and Terms located at: https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/CA-Support-Policies/6933.
Your success is very important to us, and we look forward to continuing our partnership with you.
Thank you again for your business.