Date:      July 29, 2022

To:          DX NetOps Customers

From:     Broadcom’s DX NetOps Product Team

Subject:  General Availability Announcement for Experience-Driven NetOps - DX NetOps 22.2

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. With the latest release of our network monitoring and digital experience monitoring software, we are introducing Experience-Driven NetOps that takes network visibility to the new enterprise network, expanding beyond the network edge to ISP and cloud providers. These industry-first capabilities will enable teams to “operationalize the new enterprise network”, focus on user experience and avoid chasing utilization spikes. This latest release will transform NOC triage and response times by bringing digital experience to the forefront of Network Operations across traditional and SDx networks, on-premise or in the cloud, and across the WAN. 

Experience-Driven NetOps consists of:

• DX NetOps 22.2 network monitoring software:
  • DX NetOps Performance Management 
  • DX NetOps Spectrum 
  • DX NetOps Virtual Network Assurance 
  • DX NetOps Network Flow Analysis
  • DX NetOps Mediation Manager
    
    
• AppNeta digital experience monitoring

This latest release of our DX NetOps network monitoring software enables network operations to:

• Innovate at Scale with continuous, high-scale, end-to-end network delivery monitoring and validation of user experiences over modern network architectures with expanded support for:
• Fortinet SD-WAN
• Cisco DNA*
• VMware NSX-T SDDC 
• Meraki vMX & Z3C Gateways
• Aruba Wi-Fi*
• AppNeta Network Path integration*

• Optimize Operations by prioritizing network operations triage based on experience metrics for enhanced isolation of network performance impacts on the user experience:
• Delivering industry-first user experience metrics, network path analytics and active testing for advanced NOC troubleshooting of end-user experience issues.
• Triage the user experience in-context to the offending device, interface or VNF, for fast root cause.
• Use standard operating procedures for intelligent symptoms, probable cause, and recommended actions takes the guesswork out of triaging user experience network delivery issues.

• Protect the Digital Experience with high-scale visibility and fault tolerant data collection  beyond the network edge and into ISP and cloud providers.
• Real-time alarm information for network path changes affecting user experience
• Health score cards for capacity, data and voice performance across network paths
• Isolate problems/shield network teams with hop-by-hop delivery path visibility from wireless, WAN, ISP or cloud providers.
• Baseline critical path performance metrics over time to identify user experience bottlenecks.

This latest release of our AppNeta digital experience monitoring delivers the following capabilities:

• Automatic User Geolocation 
  • Know where users are to isolate the scope of issues and correlate issues affecting multiple users. 

• Performance Indexed by Username and Hostname 
  • Get troubleshooting and reporting on performance issues in the context of the users affected without any overhead. 

• Advanced Host Information
  • Automatic collection of details about the OS and patch level, storage system, CPU, Memory and other key system resources to expedite user experience troubleshooting of issues on a user's computer. 

Watch our sneak peek video on What’s New in DX NetOps 22.2 and all our latest solution demonstrations on the DX NetOps YouTube playlist.

Register here for our external webcast “What’s New in NetOps 22.2” on August 3, 2022 to see all these features discussed and get any questions answered. 

Register here for our external webcast “Deep Dive into DX NetOps 22.2” on August 10, 2022 to see solution demos of features and capabilities.

Visit the latest updates to our DX NetOps and AppNeta solution pages. We encourage you to download and view all the new assets available to you.

We also encourage you to review the DX NetOps Product Details page on the Support Portal and the DX NetOps 22.2 Release Notes. 

You can download your copy of DX NetOps 22.2 from Broadcom Support Online https://support.broadcom.com/group/ecx/downloads. If you have any questions or require assistance please contact Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form. You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country. 

Should you need any assistance in understanding these new features, or implementing this latest release, our implementation services partners can help.  Please contact your local account representative for more information on how they can help. 

To connect, learn, and share with other customers, join and participate in our DX Netops Community.

Please review our End of Service / End of Life Policy within the Broadcom Maintenance Policy Handbook.

Thank you again for your business.

Copyright © 2022 Broadcom.  All Rights Reserved.  The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.  Broadcom, the pulse logo and Connecting everything are among the trademarks of Broadcom.
*Note: Release level of this capability is Early Access. Our focus is to verify functionality and gather feedback from a limited set of customers. Intended for use in test environments. This capability is provided “AS IS, WITH NO WARRANTIES.” Broadcom does not guarantee the availability of this Early Access capability, and any outages or downtime of the Early Access capability will not count towards service credits pursuant to Broadcom's service level agreement. There is no guarantee, representation or obligation that the Early Access capability will ever be made generally available in future releases of the product.