Date: January 16, 2024

To: NetOps Customers

From: Broadcom’s NetOps Product Team

Subject: General Availability Announcement for DX NetOps 23.3.5

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we continue to innovate to provide critical support for successful network transformation, enabling a multi-faceted Network Operation Center (NOC). The solution covers legacy and modern networks, and reaches beyond the enterprise borders to Cloud, SaaS, and Sites. 

Today, we are pleased to announce that DX NetOps 23.3.5 is now available.

New Features and Enhancements

• DX NetOps Performance Management
• DX NetOps Spectrum
• DX NetOps Virtual Network Assurance
• DX NetOps Network Flow Analysis
• DX NetOps Mediation Manager
• New and Updated Technology Certifications for DX NetOps (For a complete list of certifications and to search for all DX NetOps-certified devices, see the DX NetOps Certification Portal.)

For more information, review the DX NetOps 23.3 Release Notes. 

Capabilities Available for Early Access for Select Customers

In Early Access, our focus is to verify functionality and gather feedback from a limited set of customers. If you are interested in trying out any of the following capabilities, contact your account representative for more information:

• NetOps Business Reports - Ability to run business reports in NetOps Portal*
• Zero Touch Administration - DX NetOps automated upgrade of DX NetOps Performance Management and DX NetOps Fault Management to reduce maintenance cost in the NOC*
• Volatility Analytics - A solution to provide deeper insights into network volatility to gauge time to issues*
• Integration with Splunk - Integrate with Splunk to retrieve Syslogs in the context of alarms and devices using the new out-of-the-box Syslog connector*
• Customer Experience Center - An environment for vendor and customer collaboration to advance the NOC for SD-WAN assurance

* To request access to this capability, create a case with Broadcom Support at https://support.broadcom.com.

Issues Resolved In This Release

• Fixed Issues in DX NetOps Performance Management and DX NetOps Virtual Network Assurance
• Fixed Issues in DX NetOps Spectrum
• Fixed Issues in DX NetOps Network Flow Analysis

Upgrade Information

The Upgrade DX NetOps section includes the following high-level categories, each containing capability-specific upgrade information:

• Prepare for the Upgrade: Describes the required pre-upgrade tasks.
• Upgrade DX NetOps: Sequentially explains the upgrade process to prevent global synchronization issues.
• Verify the Upgrade: Describes the required post-upgrade verification tasks to ensure that the upgraded functionality and customizations work as expected.

Notes:

• Upgrades from 20.2.1 through 21.2.2 to this release require that you upgrade the data repository. For more information about how to upgrade the data repository, see Upgrade the Data Repository.

• Upgrades from 21.2.7 or lower to this release require that you upgrade the MySQL database for NetOps Portal, which includes database changes. This can add some time to the upgrade. For more information about upgrades from 21.2.7 or lower to this release and NetOps Portal support for MySQL 8, see Features and Enhancements 21.2.8.

Designated Weekend Upgrade Program

To assist with the success of a production upgrade, register early for the NetOps Designated Weekend Upgrade Program. With this program, the NetOps Support team is staffed on designated weekends to provide you with upgrade-related support for all severity issues, as well as to provide you with a detailed pre-upgrade review prior to that weekend. Upcoming dates include:

• March 23-24, 2024
• October 5-6, 2024

Check the Designated Weekend Upgrade Program site regularly for updates.

Download DX NetOps

You can download DX NetOps 23.3.5 from My Downloads on the Broadcom Support Portal.

If you have any questions or require assistance, please open a case with Broadcom Support at https://support.broadcom.com or contact our call center to open a support case by calling +1-800-225-5224 in North America (refer to the Contact Support page for the local number in your country).

Additional Resources

Should you need any assistance in understanding new features, or implementing this latest release, our implementation services partners can help. Please contact your local account representative for more information about how they can help.

Visit the DX NetOps and AppNeta solution pages to download and view all the assets.

To connect, learn, and share with other customers, join and participate in our DX NetOps Community.

Please review our End-of-Service and End-of-Life Policy within the Broadcom Maintenance Policy Handbook and review the DX NetOps Product Details and AppNeta Product Details pages on the Broadcom Support Portal.

Thank you again for your business.

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