Automic Automation - Request Management component

July 2024

To:            Automic Automation - Request Management Customers

From:       The Broadcom Automic Product Team

Subject:   Deprecation & End of Support for Request Management

Applicable SKUs:
AUTJRM990 AUTOMIC JOB REQUEST MANAGEMENT
AOATJM990 AUTOMIC ONE AUTOMATION TOOLS
AOMJRM990 AUTOMIC OPERATIONS MANAGER

Broadcom is continually working to improve CA software and services to best meet the needs of our customers. To focus our development efforts and to help our customer base achieve their strategic business initiatives, we are investing our resources in new technology and software and will be discontinuing technical support on Request Management.  In accordance with the terms and conditions, guidelines, and parameters of Broadcom’s support program, documented in the Broadcom Software Maintenance Policy Handbook, please consider this email your written notification of Deprecation & End of Support for Request Management.

This notification means the Request Management component will no longer be enhanced and maintenance and technical support will be discontinued effective October 1, 2024. 
There is no migration path from Request Management to an alternative product or product capability available.

This EOL does not alter any perpetual license rights of customers to use the Request Management component in its current state, subject to compliance with their applicable agreements, although without Broadcom maintenance or support.

Your success is very important to us, and we look forward to continuing our successful partnership with you.