Layer7 Mobile SDK 2.4 End of Service

CA Mobile API Gateway

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27 November 2024

27 November 2024

Date:    November 27th 2024

 

To: Layer7 Mobile SDK Customers

From: Layer7 API Management team

Subject: EOS for selected versions of Layer7 Mobile SDK

 

Broadcom Software is continually working to improve our software and services to best meet the needs of our customers. In accordance with our  Broadcom Maintenance Policy Handbook , please consider this email your written notification that we are discontinuing technical support for the following product versions, effective December 15th, 2026:

  • Layer7 Mobile SDK 2.4

This will allow our development organization to focus our efforts more effectively on the current and next releases of the Layer7 Mobile SDK.

At this time, we encourage you to plan for the migration to the latest associated versions (currently Layer7 Mobile SDK 2.5) as soon as possible, so that you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on Layer7 Mobile SDK, please visit the Layer7 product pages at Broadcom Support Online

As Broadcom would like to make your upgrade to a newer version of the Layer7 Mobile SDK as seamless and straightforward as possible, we are offering the following:

  • Upgrade to a supported version of the Layer7 Mobile SDK, at no charge, as long as you have an active maintenance contract for Layer7 Mobile API Gateway (SDK is licensed under the Mobile API Gateway). Please check the product compatibility matrices at the product documentation page here to plan your upgrade. 
  • Upgrade assistance from qualified local Broadcom Partners

Regards, 

Layer7 Product Management team 

 

If you have any questions regarding the support schedule, please contact Broadcom Support at Broadcom Support Online (https://support.broadcom.com/), your local Broadcom Account Manager, Customer Success Manager or Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form: https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.205828371.1432263889.1590607313-713014253.1588711301.  You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country.

 

Your success is very important to us, and we look forward to continuing our successful partnership with you.