Upgrade Schedule for Automic SaaS
23316
29 October 2025
07 May 2024
Broadcom will perform maintenance on the Automic SaaS service, as necessary, to deliver patches, updates and new functionality.
In addition, Broadcom will have to perform mandatory maintenance on the backend infrastructure, as this is crucial to ensure the security and stability of the Automic SaaS service.
Infrastructure maintenance may require the service to be unavailable, and this will be announced on the Automic SaaS Service Status page.
The following table contains customer upgrade schedules for upcoming Automic SaaS releases. The dates are targeted, and minor adjustments to the schedule may occur.
| 2025 | ||||||
| Month | Type | Date | Time (UTC) | Region | Groups | Details |
| July | Minor version update | Thursday, 10 July | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 |
This maintenance windows was cancelled |
| Friday, 11 July | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 |
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| Saturday, 26 July | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 |
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| Saturday, 26 July | 08:00 - 12:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 |
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| August | Minor version update | Tuesday, 12 August | 11:00 - 12:00 | EMEA | Non-Production-EU-003 | Update to Automic 24.5.0 HF1 |
| Wednesday, 13 August | 11:00 - 12:00 | NA | Non-Production-US-004 | Update to Automic 24.5.0 HF1 | ||
| Thursday, 21 August | 11:00 - 12:00 | EMEA | Non-Production-EU-002 | Update to Automic 24.5.0 HF1 | ||
| Friday, 22 August | 09:00 - 10:00 | EMEA | Non-Production-EU-001 | Update to Automic 24.5.0 HF1 | ||
| Sunday, 24 August | 02:00 - 03:00 | NA | Non-Production-US-001 | Update to Automic 24.5.0 HF1 | ||
| Tuesday, 26 August | 14:00 - 15:00 | NA | Non-Production-US-002 | Update to Automic 24.5.0 HF1 | ||
| Wednesday, 27 August | 17:00 - 18:00 | NA | Non-Production-US-003 | Update to Automic 24.5.0 HF1 | ||
| September | Minor version update | Sunday, 14 September | 07:00 - 08:00 | EMEA | Production-EU-002 | Update to Automic 24.5.0 HF1 |
| Tuesday, 16 September | 04:00 - 05:00 | EMEA | Production-EU-003 | |||
| Saturday, 20 September | 04:00 - 05:00 | EMEA | Production-EU-001 | |||
| Sunday, 21 September | 04:00 - 05:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 |
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| October | Minor version update | Wednesday, 8 October | 02:00 - 03:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 |
Update to Automic 24.6.0 |
| Thursday, 9 October | 02:00 - 03:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 |
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| Saturday, 25 October | 04:00 - 05:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 |
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| Sunday 26 October | 04:00 - 05:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 |
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| November | Scheduled Maintenance | Tuesday, 11 November | 02:00 - 03:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 Non-Production-EU-006 |
Automic security patches and infrastructure updates |
| Wednesday, 12 November | 02:00 - 03:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 Non-Production-US-006 |
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| Saturday, 15 November | 04:00 - 05:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 Production-EU-006 |
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| Sunday 16 November | 04:00 - 05:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 Production-US-006 |
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| December | Scheduled Maintenance | Monday, 8 December | 02:00 - 03:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 Non-Production-EU-006 |
Automic security patches and infrastructure updates |
| Tuesday, 9 December | 02:00 - 03:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 Non-Production-US-006 |
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| Saturday, 13 December | 04:00 - 05:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 Production-EU-006 |
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| Sunday, 14 December | 04:00 - 05:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 Production-US-006 |
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| 2026 | ||||||
| Month | Type | Date | Time (UTC) | Region | Groups | Details |
| January | Scheduled Maintenance | Thursday, 15 January | 04:00 - 05:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 Non-Production-EU-006 |
Automic security patches and infrastructure updates |
| Friday, 16 January | 12:00 - 13:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 Non-Production-US-006 |
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| Thursday, 22 January | 04:00 - 05:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 Production-EU-006 |
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| Friday, 23 January | 12:00 - 13:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 Production-US-006 |
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| April | Major version upgrade | Tuesday, 14 April | 04:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 Non-Production-EU-006 |
Upgrade to Automic 26.0.0 |
| Wednesday, 15 April | 12:00 - 14:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 Non-Production-US-006 |
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| Thursday, 14 May | 04:00 - 06:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 Production-EU-006 |
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| Friday, 15 May | 12:00 - 14:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 Production-US-006 |
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| July | Minor version update | Thursday, 9 July | 04:00 - 05:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 Non-Production-EU-004 Non-Production-EU-005 Non-Production-EU-006 |
Update to Automic 26.1.0 |
| Friday, 10 July | 12:00 - 13:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 Non-Production-US-004 Non-Production-US-005 Non-Production-US-006 |
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| Thursday, 23 July | 04:00 - 05:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 Production-EU-004 Production-EU-005 Production-EU-006 |
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| Friday, 24 July | 12:00 - 13:00 | NA | Production-US-001 Production-US-002 Production-US-003 Production-US-004 Production-US-005 Production-US-006 |
You can refer to the following list of Frequently Asked Questions (FAQ) to quickly get answers to the most common questions:
Frequently Asked Questions
- How do I receive notifications for non-production and production environments?
You will now be notified from the Automic SaaS Service Status page for your environment upgrades based on the schedule posted on the Upgrade Schedule for Automic SaaS page. Additionally, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - I haven’t received any prior communications regarding the upgrade schedule or notifications when my environments are upgraded, how can I receive them in the future?
If you have not previously received upgrade notifications, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - During the upgrade, can I use the application if I’m able to log in?
The environment may become available intermittently while upgrade tasks are being performed but should not be utilized. The system upgrade is considered complete only upon receipt of the completion notification as well as the status listed on the Automic SaaS Service Status page. Please do not open a support ticket to check on the status of the upgrade. - Will I be notified if there is a change to the Automic SaaS Upgrade Schedule?
You can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - What further communications can I expect to receive for every upgrade?
If you are subscribed to proactive notifications you will receive a GA Announcement communication for every service pack, minor release, or major release.