Upgrade Schedule for Automic SaaS

Automic SaaS

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23316

01 July 2025

07 May 2024

Broadcom will perform maintenance on the Automic SaaS service, as necessary, to deliver patches, updates and new functionality.
In addition, Broadcom will have to perform mandatory maintenance on the backend infrastructure, as this is crucial to ensure the security and stability of the Automic SaaS service. 
Infrastructure maintenance may require the service to be unavailable, and this will be announced on the Automic SaaS Service Status page.


The following table contains customer upgrade schedules for upcoming Automic SaaS releases. The dates are targeted, and minor adjustments to the schedule may occur.

Month Type Date Time (UTC) Region Groups Details
June Scheduled Maintenance Wednesday, 18 June 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Automic security patches and infrastructure updates
Wednesday, 18 June 02:00 - 06:00 NA

Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005

Saturday, 21 June 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Saturday, 21 June 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
July Minor version upgrade Thursday, 10 July 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Update to Automic 24.5.0
Friday, 11 July 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 26 July 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Saturday, 26 July 08:00 - 12:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
August Scheduled Maintenance Thursday, 14 August 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Automic security patches and infrastructure updates
Thursday, 14 August 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 16 August 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Saturday, 16 August 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
September Scheduled Maintenance Wednesday, 17 September 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Automic security patches and infrastructure updates
Thursday, 18 September 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 20 September 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Sunday 21 September 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
October Minor version upgrade Wednesday, 8 October 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Update to Automic 24.6.0
Thursday, 9 October 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 25 October 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Sunday 26 October 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
November Scheduled Maintenance Tuesday, 11 November 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Automic security patches and infrastructure updates
Wednesday, 12 November 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 15 November 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Sunday 16 November 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005
December Scheduled Maintenance Monday, 8 December 02:00 - 06:00 EMEA Non-Production-EU-001
Non-Production-EU-002
Non-Production-EU-003
Non-Production-EU-004
Non-Production-EU-005
Automic security patches and infrastructure updates
Tuesday, 9 December 02:00 - 06:00 NA Non-Production-US-001
Non-Production-US-002
Non-Production-US-003
Non-Production-US-004
Non-Production-US-005
Saturday, 13 December 04:00 - 08:00 EMEA Production-EU-001
Production-EU-002
Production-EU-003
Production-EU-004
Production-EU-005
Sunday, 14 December 04:00 - 08:00 NA Production-US-001
Production-US-002
Production-US-003
Production-US-004
Production-US-005

 

You can refer to the following list of Frequently Asked Questions (FAQ) to quickly get answers to the most common questions:

Frequently Asked Questions

  1. How do I receive notifications for non-production and production environments?
    You will now be notified from the Automic SaaS Service Status page for your environment upgrades based on the schedule posted on the Upgrade Schedule for Automic SaaS page. Additionally, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule.

  2. I haven’t received any prior communications regarding the upgrade schedule or notifications when my environments are upgraded, how can I receive them in the future?
    If you have not previously received upgrade notifications, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule.

  3. During the upgrade, can I use the application if I’m able to log in?
    The environment may become available intermittently while upgrade tasks are being performed but should not be utilized.  The system upgrade is considered complete only upon receipt of the completion notification as well as the status listed on the Automic SaaS Service Status page.  Please do not open a support ticket to check on the status of the upgrade.

  4. Will I be notified if there is a change to the Automic SaaS Upgrade Schedule?
    You can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule.

  5. What further communications can I expect to receive for every upgrade?
    If you are subscribed to proactive notifications you will receive a GA Announcement communication for every service pack, minor release, or major release.