Upgrade Schedule for Automic SaaS
23316
28 February 2025
07 May 2024
The following table contains customer upgrade schedules for upcoming Automic SaaS releases. The dates are targeted, and minor adjustments to the schedule may occur.
| Month | Type | Date | Time (UTC) | Region | Groups | Details |
| March | Scheduled Maintenance | Wednesday, 12 March | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Automic security patches and infrastructure updates |
| Wednesday, 12 March | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 15 March | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 15 March | 04:00 - 08:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
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| April | Minor version upgrade | Thursday, 10 April | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Update to Automic 24.4.0 |
| Friday, 11 April | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 26 April | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 26 April | 08:00 - 12:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
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| May | Scheduled Maintenance | Wednesday, 14 May | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Automic security patches and infrastructure updates |
| Wednesday, 14 May | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 17 May | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 17 May | 04:00 - 08:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
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| June | Scheduled Maintenance | Wednesday, 18 June | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Automic security patches and infrastructure updates |
| Wednesday, 18 June | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 21 June | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 21 June | 04:00 - 08:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
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| July | Minor version upgrade | Thursday, 10 July | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Update to Automic 24.5.0 |
| Friday, 11 July | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 26 July | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 26 July | 08:00 - 12:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
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| August | Scheduled Maintenance | Thursday, 14 August | 02:00 - 06:00 | EMEA | Non-Production-EU-001 Non-Production-EU-002 Non-Production-EU-003 |
Automic security patches and infrastructure updates |
| Thursday, 14 August | 02:00 - 06:00 | NA | Non-Production-US-001 Non-Production-US-002 Non-Production-US-003 |
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| Saturday, 16 august | 04:00 - 08:00 | EMEA | Production-EU-001 Production-EU-002 Production-EU-003 |
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| Saturday, 16 august | 04:00 - 08:00 | NA | Production-US-001 Production-US-002 Production-US-003 |
You can refer to the following list of Frequently Asked Questions (FAQ) to quickly get answers to the most common questions:
Frequently Asked Questions
- How do I receive notifications for non-production and production environments?
You will now be notified from the Automic SaaS Service Status page for your environment upgrades based on the schedule posted on the Upgrade Schedule for Automic SaaS page. Additionally, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - I haven’t received any prior communications regarding the upgrade schedule or notifications when my environments are upgraded, how can I receive them in the future?
If you have not previously received upgrade notifications, you can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - During the upgrade, can I use the application if I’m able to log in?
The environment may become available intermittently while upgrade tasks are being performed but should not be utilized. The system upgrade is considered complete only upon receipt of the completion notification as well as the status listed on the Automic SaaS Service Status page. Please do not open a support ticket to check on the status of the upgrade. - Will I be notified if there is a change to the Automic SaaS Upgrade Schedule?
You can subscribe to proactive notifications in order to be notified of any changes to the upgrade schedule. - What further communications can I expect to receive for every upgrade?
If you are subscribed to proactive notifications you will receive a GA Announcement communication for every service pack, minor release, or major release.