April 26, 2023

To:         Symantec Security Analytics Customers
From:     The Broadcom Symantec Security Analytics Product Team
Subject:  End of Service Announcement for Symantec Security Analytics 8.2.6

Broadcom is continually working to improve our software and services to best meet the needs of our customers. In accordance with our Broadcom Support Policy and Terms (https://techdocs.broadcom.com/content/dam/ca/us/files/Support/CA-Work-Support-UG.pdf), please consider this letter your written notification that we are discontinuing support for Symantec Security Analytics 8.2.6 beginning January 18, 2024. This will allow our Development organization to more effectively focus its resources on and add value to the next release of Symantec Security Analytics.

At this time, we encourage you to plan for the migration to Symantec Security Analytics 8.2.7 or later as soon as possible, so you can take full advantage of the latest new features and enhancements this release has to offer.  For additional information on Symantec Security Analytics 8.2.7, please see the release announcement at

If you have any questions regarding the support schedule, please contact Symantec Security Analytics Support at Broadcom Support Online (https://support.broadcom.com/), your local Broadcom Account Manager, Customer Success Manager or Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form: https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.205828371.1432263889.1590607313-713014253.1588711301.  You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country.

Your success is very important to us, and we look forward to continuing our successful partnership with you.