3 Major Improvements to the Broadcom Support Portal

As part of our ongoing commitment to improving the experience of management of our mainframe software products, we have released the following improvements to the Customer Support Portal. Learn about these new features to get more efficient in the management of Broadcom software.

Should you need any assistance understanding or implementing these new features, our Service partners or your local account representative can help.

Custom Maintenance Acquisition Interface

Use the new Service Order Online Interface to order, download, and receive maintenance packages for Broadcom Mainframe product solutions. The service order package is acquired through HTTPS using GIMZIP JCL that performs the SMP/E RECEIVE FROMNETWORK command.

This option is more streamlined than the SMP/E Internet Service Retrieval batch JCL option and requires no firewall changes.

Direct Product Acquisition Into z/OSMF

Broadcom Support Portal now enables you to initiate the download of Portable Software Instances from a secure download server directly from z/OSMF, greatly simplifying the software acquisition process. Use the new GIMZIP download option to download the Portable Software Instance to the z/OSMF host directly. For detailed instructions, refer to your product-specific documentation.

See the current list of products enabled for direct product download (GIMZIP) here:
Mainframe Products using z/OSMF for Software Management.

Consolidated Product Lifecycle Overview 

The new Product Lifecycle Page helps you to quickly determine the end-of-service (EOS) or end-of-life (EOL) support dates for all Broadcom Mainframe products and releases. 

This information is useful when planning installations and upgrades.