MACH5 end of life frequently asked questions.

Broadcom announced end of sale and end of life of Mach5 appliances and Mach5 functionality via support notification on 31 -July 2020. More Details here.

1. Which Mach5 models are EOLed ?

Below Mach5 models are end of life.

2. When is the EOL date for Mach5 Appliances?

EOL dates for Mach5 appliances starting 31-Jul-2022.

3. Why have we EOL support for Mach5 products?

From time to time Broadcom/Symantec performs a portfolio review and determines which products it will continue to invest in based on factors like changes in market conditions, decline in the install base, or alignment with our current strategy.

MACH5 falls into the WAN Optimization Market which transitioned into SDWAN Market. We no longer invest in Wan Optimization market as it does not align with our current strategy and a review of our historical sales showed a decline in Mach5 install base. Mach5 customers that requires the WAN Opt use case should review / evaluate other 3rd party vendors.

4. What is the last SGOS version that support Mach5 functionality?

SGOS 6.7

5. When is the EOL for SGOS 6.7 ?

31-Dec-2023

6. What happens to existing Mach5 appliances support contracts?

Customers are advised to run SGOS 6.7 to use Mach5 functionality.

Broadcom Support engineers will continue to assist Mach5 customers with trouble shooting, identifying, and suggest the resolution of the customer’s issues as per EOL Policy.

7. What happens active contracts that runs beyond 31-Dec-2023 for Mach5 customers?

Please contact Broadcom support for available options.