To:        DX NetOps Customers

From:    Broadcom’s DX NetOps Product Team

Subject: End of Service Announcement for DX NetOps 21.2.x

Broadcom is continually working to improve our software to best meet the needs of customers. In accordance with the Broadcom Support Policies, please consider this email your written notification that we are discontinuing support for all the components delivered as part of the DX NetOps 21.2.x release, effective August 31, 2023. After August 31, 2023, Broadcom will continue to make self-service support available until the end of your current maintenance term.

This End of Service announcement includes all 21.2.x versions, along with respective service packs, cumulative patches, and supported languages for the following DX NetOps components:

·       DX NetOps Spectrum 21.2.x

·       DX NetOps Performance Management 21.2.x

·       DX NetOps Virtual Network Assurance 21.2.x

·       DX NetOps Network Flow Analysis 21.2.x

·       DX NetOps Mediation Manager 21.2.x

·       CA NetOps Business Intelligence JasperReports Server 7.1.1

We encourage you to adopt DX NetOps 22.2.x as soon as possible, to take full advantage of the features and enhancements this release has to offer. Obtain your copy of DX NetOps 22.2.x and CA Business Intelligence (CABI) 7.9.2 from the download pages of DX NetOps products. We also suggest you to review the DX NetOps Product Details page on the Support Portal, along with the DX NetOps 22.2 Release Notes. 

To make your upgrade to DX NetOps 22.2.x as straightforward as possible, we are offering the following:

• The latest version/release of DX NetOps components, at no extra charge, if you have an active maintenance contract for DX NetOps. 
• Easy documentation to help you prepare for upgrade.
• A pre-upgrade review with our support team. Reach out to your account team for details.

If you have any questions, please contact Broadcom Customer Care online where you can submit an online request using the Customer Care web form. Should you need any assistance in adopting the latest 22.2 release, our implementation services partners can help. Please contact your local account representative for more information.