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To:         Continuous Delivery Director  Customers

From:     The Broadcom Continuous Delivery Director Product Team

Subject:  End of Service Announcement for Continuous Delivery Director 8.3

Broadcom is continually working to improve our software and services to best meet the needs of our customers. In accordance with our Broadcom Support Policy and Terms (https://techdocs.broadcom.com/content/dam/ca/us/files/Support/CA-Work-Support-UG.pdf), please consider this letter your written notification that we are discontinuing support for Continuous Delivery Director 8.3 beginning February 9, 2023.  This will allow our Development organization to more effectively focus its resources on and add value to the next release of Continuous Delivery Director.  

At this time, we encourage you to plan for the migration to Continuous Delivery Director 8.4 as soon as possible, so you can take full advantage of the latest new features and enhancements this release has to offer.  For additional information on Continuous Delivery Director, please visit the Continuous Delivery Director pages at Broadcom Support Online (https://support.broadom.com/).

As Broadcom would like to help make your upgrade to Continuous Delivery Director 8.4 as straightforward and successful as possible, we are offering the following: 

• A no-charge software upgrade from Continuous Delivery Director 8.3 to Continuous Delivery Director 8.4 for any customer with an active maintenance contract. 
• Documentation to help prepare you for your upgrade to Continuous Delivery Director 8.4 can be viewed at Broadcom Support Online (https://support.broadcom.com/) and at the online documentation -  https://techdocs.broadcom.com/cdd 
• Broadcom Services is available to provide consulting services for any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. Please visit https://www.broadcom.com/support/ca/services-support/ca-services.
• Qualified local Broadcom <Brand Name> Partners are also able to assist in any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information and a list of partners in your area please contact your local Broadcom Channel Partner Group office, (http:/www.ca.com/partners.aspx).
• Broadcom is committed to providing superior support to our customers using our technology solutions.  Broadcom Extended Support, one of the Broadcom support offerings, is designed to extend support for Broadcom software product versions or releases that have reached their End of Service Date.  Broadcom Support may be available for a defined period not to exceed 18 months from the End of Service Date.  Please visit our website, Broadcom Support Online (https://support.broadcom.com/), for more information.

If you have any questions regarding the support schedule, please contact <Product Name> Broadcom Support at Broadcom Support Online (https://support.broadcom.com/), your local Broadcom Account Manager, Customer Success Manager or Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form: https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.205828371.1432263889.1590607313-713014253.1588711301.  You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country.

Your success is very important to us, and we look forward to continuing our successful partnership with you.