Dear Broadcom Customer:

The purpose of this Critical Alert is to inform you of a potential problem that has been recently identified with VMware NSX 4.2.2.  Please read the information provided below and follow the instructions in order to avoid being impacted by this problem.   

PRODUCT(S) AFFECTED: VMware NSX, VMware vDefend Firewall, VMware vDefend Firewall with Advanced Threat Prevention.

RELEASE: 4.2.2

PROBLEM DESCRIPTION: 

When upgrading from NSX versions 3.2.x, 4.0.x or 4.1.x to 4.2.2, ESXi hosts may experience a Purple Screen of Death (PSOD) related to the VSIP module in the pfr_kif_ktbp_head_RB_FIND or pfr_find_ktbp function, as shown in the stack trace below.

 
SYMPTOMS:

During the upgrade process, when vMotions occur from ESXi hosts running NSX 3.2.x, 4.0.x, or 4.1.x to hosts running 4.2.2, the upgraded 4.2.2 host may encounter a PSOD.

 
IMPACT:

As the host PSODs, the VMs running on the host lose connectivity.

WORKAROUND: Please refer to KB 398659

PROBLEM RESOLUTION: 

If you have any questions about this Critical Alert, please contact Broadcom Support.
 
Thank you,

Broadcom Support Team