The Broadcom Support Phone and Chabot System Maintenance Alert – December 15 6am PST – 12pm PST (6hrs) which will have the following impacts to our downstream support systems:

Chatbot Unavailability:
The Broadcom Chatbot on support.broadcom.com will be unavailable on Sunday, December 15th, from 2:00 AM to 8:00 AM PST (3:30 PM to 9:30 PM IST).

All Broadcom Support Phone Numbers Unavailability:
All Broadcom Support phone lines may experience issues calling into Broadcom on Sunday, December 15th, from 6:00 AM to 12:00 PM PST (7:30 PM to 1:30 AM IST).

Emergency Assistance:
During the maintenance, if you require urgent support for a priority 1 case, please:

• Log in to support.broadcom.com to create a case, or call:
• Broadcom Software Group:
  • U.S. Technical Support 1-800-225-5224
  • U.S. Federal Technical Support 1-833-737-1433

• Brocade Storage Networking:
  • U.S. Technical Support 1-800-752-8061

Note: If you are trying to call in and experience an issue during the maintenance window please wait a few minutes and try again. 

IMPORTANT: The Broadcom Support Portal will remain available and fully functional during this maintenance period.

If you have any questions or require assistance during this period, please contact Broadcom Customer Care. 

We apologize for any inconvenience this may cause and appreciate your patience while we work to improve our systems.

Broadcom Support