Ingres End of Service (EOS) Announcement Support Resources
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24 May 2019
24 May 2019
News and Announcements
- CA Announcement for Ingres End of Service
- Important Security Notice for Customers Using Products that Embed Ingres on Microsoft Windows ONLY
Ingres End of Service (EOS) Announcement Support Resources
Please review the following documentation regarding the Ingres EOS Announcement. If you have further questions regarding the announcement, please contact your local Customer Care team from the global list of numbers located below.
Customer Scenarios and Support Options
| CA / Ingres Software Relationship | Support Options |
| Customer purchased Ingres as a standalone product | Support provided by Ingres Corp. |
| Customer purchased CA product(s) which use Ingres technology, OEM license of Ingres | Support provided by CA Support |
| Customer purchased CA product(s) which use Ingres technology, "full" license of Ingres | Support provided by Ingres Corp. |
Helpful Resources
- CA Frequently Asked Questions Regarding Ingres EOS Announcement
- Ingres Corp. Support and Upgrade Website
- CA Products Which Use Ingres Technology
Global Service Center Contact Information
If you have further questions after reviewing the information on this site, please contact the CA Customer Care Group via the numbers below:
- North America: 1800 CALL CAI - Press 4
- South America: 1800 CALL CAI - Press 4
- Asia-Pacific, Japan: 1 800 999 985
- Europe, Middle East, Africa: Numbers per country, listed below:
Austria 01 91779 8006 Spain 902 30 34 03 BeLux 277 44 918 South Africa 011 236 9258 France 01 49 02 51 63 Denmark 45 47 41 43 Germany 06151 949 206 Norway 67 52 40 84 Italy 02 90464 327 Portugal 1 21 420 06 38 Netherlands 030 6082809 Sweden 08 622 22 94 Switzerland 022 365 17 43 UK & Ireland +44(0)1753 241624