October 2019

To:            CA View Customers
From:       The Output Management Product Team
Subject:   End of Service Announcement for CA View V12.2

CA Technologies, a Broadcom Company, is continually working to improve our software and services to best meet the needs of our customers. In accordance with the CA Support Policy and Terms available at https://casupport.broadcom.com/, please consider this email your written notification that we are discontinuing technical support for CA View V12.2 effective October 31^th, 2020.  This will allow our development organization to more effectively focus its resources and add value to the next release of CA View. After October 31^th, 2020, CA Technologies will continue to make self-service support available until the end of your current maintenance term.

We encourage you to plan for the upgrade to the latest version of CA View as soon as possible, so that you can take full advantage of the features and enhancements the newest release has to offer.

As CA Technologies would like to make your upgrade to the latest version of CA View as straightforward as possible, we are offering the following:

• The latest supported version/release of CA View, at no charge, as long as you have an active maintenance contract for CA View. Documentation to help prepare for your upgrade to the new version of CA View can be viewed on the CA View TechDocs page at Upgrade CA View.
• Upgrade assistance from qualified local Broadcom partners.  For more information and a list of partners in your area, please contact your local Broadcom Channel Partner Group office, (http://www.ca.com/partners.aspx).

If you have any questions, please contact Broadcom Support Online (https://casupport.broadcom.com/), your local Broadcom Account Manager or Broadcom Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

Your success is very important to us, and we look forward to continuing our successful partnership with you.