End of Service Announcement for CA Deliver V12.2

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07 October 2019

08 August 2016


October 2019

 

To:           CA Deliver Customers
From:      The Output Management Product Team
Subject:  End of Service Announcement for CA Deliver V12.2

 

CA Technologies, a Broadcom Company, is continually working to improve our software and services to best meet the needs of our customers. In accordance with the CA Support Policy and Terms available at https://casupport.broadcom.com/, please consider this email your written notification that we are discontinuing technical support for CA Deliver V12.2 effective October 31th, 2020.  This will allow our development organization to more effectively focus its resources and add value to the next release of CA Deliver. After October 31th, 2020, CA Technologies will continue to make self-service support available until the end of your current maintenance term.

 

We encourage you to plan for the upgrade to the latest version of CA Deliver as soon as possible, so that you can take full advantage of the features and enhancements the newest release has to offer.

 

As CA Technologies would like to make your upgrade to the latest version of CA Deliver as straightforward as possible, we are offering the following:

  • The latest supported version/release of CA Deliver, at no charge, as long as you have an active maintenance contract for CA Deliver. Documentation to help prepare for your upgrade to the new version of CA Deliver can be viewed on the CA Deliver TechDocs page at Installing and Upgrading.
  • Upgrade assistance from qualified local Broadcom partners.  For more information and a list of partners in your area, please contact your local Broadcom Channel Partner Group office, (http://www.ca.com/partners.aspx).

 

If you have any questions, please contact Broadcom Support Online (https://casupport.broadcom.com/), your local Broadcom Account Manager or Broadcom Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

 

Your success is very important to us, and we look forward to continuing our successful partnership with you.