Symantec Enterprise Security Manager Denial-of-Service

1100

06 March 2020

18 August 2006

CLOSED

MEDIUM

SUMMARY

 

Symantec Enterprise Security Manager is susceptible to a race condition that can cause the application to lock up, resulting in a denial-of-service.

Risk Impact
Medium

Remote

Yes

Local

No

Authentication Required

No

Exploit publicly available

No

 

AFFECTED PRODUCTS

 

Vulnerable Products
The following supported ESM agent and manager platforms have patches available for immediate download.

ESM agent platform

ESM version

Windows XP Professional SP2 (x86)
Windows Server 2003 Standard Edition SP1 (x86)
Windows Server 2003 Enterprise Edition SP1 (x86)
Windows 2000 (Professional, Server, Advanced Server)
Windows NT 4.0
Solaris 2.9 (SPARC)
AIX (4.3.1, 4.3.3, 5.1, 5.2)
Red Hat Enterprise Linux ES 3.0 (x86)
HP-UX (10.20, 11.0, 11i) (PA-RISC)

6.0

Windows XP Professional SP2 (x86)
Windows Server 2003 Standard Edition SP1 (x86)
Windows Server 2003 Enterprise Edition SP1 (x86)
Windows Server 2003 (Itanium)
Windows 2000 (Professional, Server, Advanced Server)
Solaris 2.9 (SPARC)
Solaris 2.10 (SPARC)
Solaris 2.10 (x86)
AIX 5L 5.3 (64-bit)
AIX (5.1, 5.2)
Red Hat Enterprise Linux ES 3.0 (x86)
Red Hat Linux AS 3.0 64-bit (Itanium)
Red Hat Enterprise Linux ES 4.0 Itanium
Red Hat Linux AS 3.0 64-bit (Opteron and Xeon)
Red Hat Linux WS 3.0 64-bit (Opteron and Xeon)
Red Hat Enterprise Linux 4 ES (x86)
Red Hat Enterprise Linux 4 AS (Xeon and Opteron)
Red Hat Enterprise Linux (ES 2.1)
SUSE Linux Enterprise Server 9 (x86)
SUSE Linux Enterprise Server 9 (Itanium)
HP-UX (11.0, 11.11i) (PA-RISC)
HP-UX 11i v2 (Itanium)

6.5.x

 

ESM manager platform

ESM version

Windows 2000 Professional SP1+
Windows 2000 Server SP1+
Windows 2000 Advanced Server SP1+
Windows Server 2003
Solaris 2.7 (SPARC)
Solaris 2.8 (SPARC)
Solaris 2.9 (SPARC)
HP-UX (10.20, 11.0, and 11.11) (PA-RISC)
AIX 4.3.1, 4.3.3
AIX 5L 5.1
AIX 5L 5.2

6.0

Windows 2000 Professional SP4+
Windows 2000 Server SP4+
Windows 2000 Advanced Server SP4+
Windows Server 2003
Solaris 2.7 (SPARC)
Solaris 2.8 (SPARC)
Solaris 2.9 (SPARC)
HP-UX 11.0 (PA-RISC)
HP-UX 11i v1 (11.11) (PA-RISC)
HP-UX 11.23 (PA-RISC)
AIX 5L 5.1
AIX 5L 5.2

6.0

 

ADDITIONAL PRODUCT INFORMATION

 

The following supported ESM agent and manager platforms will have fixes available upon request. Please contact your sales representative to issue a request.

ESM agent platform

ESM version

Windows XP Professional w/SP1 (x86)
Windows 2000 Professional w/SP1+ (x86)
Windows 2000 Server w/ SP1+ (x86)
Windows 2000 Advanced Server w/SP1+ (x86)
Windows NT 4.0 Server w/SP6a+
Windows NT 4.0 Workstation w/SP6a+
Windows XP Professional (x86) (no SP)
Windows Server 2003 (x86) (no SP)
Solaris 2.6 (SPARC)
HP-UX 10.20 (PA-RISC)
AIX 5L 5.2 (32-bit tested on 32-bit)
AIX 5L 5.1 (32-bit tested on 64-bit)
AIX 5L 5.2 (32-bit tested on 32-bit)
HP Tru64/OSF-1 4.0D - 5.1A (Digital Unix)
NCR UNIX 3.2 (ESM 5.1 only w/SU7b updated in 2003)
Red Hat Linux 8
Red Hat Linux 9
Red Hat Enterprise Linux ES 2.1 (x86)
SUSE Linux Standard Server 8 (x86)
SUSE Linux Enterprise Server 8 (x86)
NetWare 6.5
NetWare 6.0
OS/400 V5R2
OS/400 V5R3
OpenVMS AXP 7.2
OpenVMS AXP 7.3

6.0 - 6.5.x

 

ESM manager platform

ESM version

Windows NT 4.0 Workstation w/SP6a+
Windows NT 4.0 Server w/SP6a+
Solaris 2.51 (SPARC)
Solaris 2.6 (SPARC)
HP-UX 10.20 (PA-RISC)
AIX 4.2.1
AIX 4.3.3

 

 

ISSUES

 

Details
A specially crafted invalid request can be sent to the manager server to simulate an ESM agent. This causes both the ESM manager and ESM agent to lock up, resulting in a denial-of-service. This issue affects all versions of ESM managers and agents. Manager and agent restarts are required to recover from an attack.

 

MITIGATION

 

Symantec Response
Symantec has released downloadable automated and manual fixes for many supported ESM managers and agents (see the list above). All other supported ESM platforms will have fixes available upon request. Please contact your sales representative to issue a request.

To date, Symantec is not aware of any reported attempts to exploit this vulnerability.

For information about downloading and installing updates for this issue see the product advisory located here. For more information about installing or updating ESM components see the Symantec Enterprise Security Manager Installation Guide.

ACKNOWLEDGEMENTS

 

Symantec thanks Anthony Bettini of McAfee, Inc. for informing Symantec of this issue.