October 3rd, 2021

To:          Symantec Advanced Authentication (Strong Authentication & Risk Authentication) Customers

From:     The Symantec Advanced Authentication Product Team

Subject: End of Service Announcement for Symantec Advanced Authentication - CA Mobile OTP App

Broadcom Inc. is continually working to improve our software and services to best meet the needs of our customers. In accordance with the Broadcom Support Policy and Terms (https://support.broadcom.com/), we are announcing the end of service for the Symantec Advanced Authentication - CA Mobile OTP App on March 31^st, 2022. There will be no technical support, updates or vulnerability fixes beyond this date.

We encourage you to plan for migration to the CA Mobile Authenticator App as soon as possible. The CA Mobile Authenticator App combines the functionality of both Mobile OTP and PUSH notification. The migration steps are simple and you can read more information in the product documentation:

• Migrating to CA Mobile Authenticator app (for Advanced Authentication 9.0)
• Migrating to CA Mobile Authenticator app (for Advanced Authentication 9.1)

If you have questions, please contact Broadcom Support https://support.broadcom.com/.

Thank you again for your business.