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New Broadcom Support Portal Enhancements

We are pleased to announce we are enhancing our Online Support Portal to integrate Broadcom’s support divisions to create a common support portal across all Broadcom Business Units (BU) while providing user and technology enhancements to deliver an improved customer experience . These enhancements and changes will be rolled out in the following phases:

  • Phase 1 (January 17th, 2020): Update the Broadcom Support Portal User Interface to give all Broadcom BU’s a common look and feel.
  • Phase 2 (March 2020): Symantec support division will be integrated into the Broadcom Support Portal along with additional feature enhancements.
  • Phase 3 (Summer 2020): Additional User Enhancements – to be announced.

Support related links and tools can now be found within each Business Units page. Check the links below regarding each specific Business Unit page changes.