New Broadcom Support Portal Enhancements

Brocade Products will have a dedicated page for it’s support tools and resources. This will allow for an improved experience by using a dedicated and simplified interface.

Important Note: This is a new User Interface change and dedicated page for Brocade Support tools. There are no changes to existing back-end systems, tools or resources. As a Brocade customer you will continue to have the same Single Sign-On (SSO) experience upon clicking on a tool or page when redirected.

Highlighted Features:

  • Sub Navigation Bar – Quick access to Support tools from the top navigation bar.
  • Knowledge Search– Front and centered elastic search functionality to search our KB
  • Critical Updates – Section for critical system updates or outage notifications./li>

Quick Tool Access Tile Cards

  1. Case Management – 24x7 Case Management system. Open, track and update your support cases.
  2. Product Downloads – Direct link to existing CSP page to access Software and Hardware downloads.
  3. Licensing – Generate license keys, guides and info.
  4. SAN Reports – SAN Environment Reports Page.
  5. Training – Access training, education and certification courses fro Brocade Products.
  6. Documentation – Direct link to existing CSP page to access Software and Hardware documentation.
Other Resources – Bottom portion of the page contains resources, such as; Knowledge, Education, Brocade Global Support, NMS Analytics, End of Life, Warranty, Communities, Open Source code and SAN Standards.