New Broadcom Support Portal Enhancements
Brocade Products will have a dedicated page for it’s support tools and resources. This will allow for an improved experience by using a dedicated and simplified interface.
Important Note: This is a new User Interface change and dedicated page for Brocade Support tools. There are no changes to existing back-end systems, tools or resources. As a Brocade customer you will continue to have the same Single Sign-On (SSO) experience upon clicking on a tool or page when redirected.
- Sub Navigation Bar – Quick access to Support tools from the top navigation bar.
- Knowledge Search– Front and centered elastic search functionality to search our KB
- Critical Updates – Section for critical system updates or outage notifications./li>
Quick Tool Access Tile Cards
- Case Management – 24x7 Case Management system. Open, track and update your support cases.
- Product Downloads – Direct link to existing CSP page to access Software and Hardware downloads.
- Licensing – Generate license keys, guides and info.
- SAN Reports – SAN Environment Reports Page.
- Training – Access training, education and certification courses fro Brocade Products.
- Documentation – Direct link to existing CSP page to access Software and Hardware documentation.
Other Resources – Bottom portion of the page contains resources, such as; Knowledge, Education, Brocade Global Support, NMS Analytics, End of Life, Warranty, Communities, Open Source code and SAN Standards.